Sheehy Ford Warrenton
Warrenton, VA
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My husband and I have had numerous issues with our vehicles. But coming into Sheehy and having Ben McFadden to handle our work needed has always made it so easy and pleasant to deal with. His smile and courteou But coming into Sheehy and having Ben McFadden to handle our work needed has always made it so easy and pleasant to deal with. His smile and courteousness we have appreciated. While waiting in line at cashier....with other customers. He would jump up from his seat and ask everyone their last name in order to be able to pull their paperwork....give us time to review it while waiting. We have always been impressed with his good work ethic. He is a employee that is difficult to find these days. Please give this man a raise. More
Excellent service I have dealt with many different Toyota dealerships and haven't left positive feedback. The ones I did leave positive feedback, really didn't deserve I have dealt with many different Toyota dealerships and haven't left positive feedback. The ones I did leave positive feedback, really didn't deserve it because since writing the review they won't follow thru with their word. BUT*****YESTERDAY I WAS AT THE SERVICE DEPARTMENT AT THE SHEEHY FORD IN WARRENTON AND COULDNT HAVE ASKED FOR BETTER SERVICE. Thank you to everyone for the kindness and quick service. I appreciate you trying to fix the problem I noticed with the car upon getting home , with a brand new car ( Toyota strikes again). The car looked great and I was there exactly the time you said it would take. ********PROFESSIONALISM******CUSTOMER CARE********* I WISH I HAD DONE ALL MY BUSINESS THERE TO START WITH---LIVE AND LEARN! Sincerely, Amy Foster More
Bait and switch Called ahead to make sure they had the truck i saw on their web page and if it was still available. Sales manager said yes it was still on the lot. Called ahead to make sure they had the truck i saw on their web page and if it was still available. Sales manager said yes it was still on the lot. I told them i would come the next day, saturday. He said it would be there. Called again before i made the 60 mile trip, same sales manager told me it was out front and they where looking forward to showing it to me. I drove 60 miles and they showed me a truck that was 20k more expencive, told me they couldn't get the other truck off the storage lot because the key for the gate at the lot was lost. Ran the vin on the truck, turns out it was at a totally diffrent store 120 miles from me, 60 miles away from that store in Warrenton. Lies, bait and switch... read on line reviwes all over the internet, they do this kind of thing a lot.. More
Scratched wheels I have a 2014 Edge sport with 22" wheels from the factory. Sheehy assured me that the new $40,000.00 tire machine would not scratch my wheels. I notic I have a 2014 Edge sport with 22" wheels from the factory. Sheehy assured me that the new $40,000.00 tire machine would not scratch my wheels. I noticed excessive amounts of tire lube on my wheels when I picked the edge up. Not understanding why they didn't wipe them off I used my finger to remove the lube which exposed the scratches. I expressed my dissatisfaction with Gary Funk who told me they would fix them. A month later due to multiple phone calls my appointment with the "wheel guy" was set. I was notified hours after I dropped the edge off that the "wheel guy" didn't have the required equipment to perform the job. My edge stayed at the dealership for the weekend so it could be fixed Monday morning. I picked the edge up after hours due to the appointment being moved and noticed the wheels were scratched more than when it was dropped off. I contacted the dealership who told me to bring it in for them to look at it. I was supposed to meet Heath Payne who never showed up and could not be reached by phone. Gary Funk looked at the wheels and told me "they look great" which is not the case. When I asked for them to be fixed Gary Funk tells me they have never had a "mirror finish" but he would call the "wheel guy" and have the wheels buffed. I have called several times with out a call back, the customer relations manager Brandy will not even return my calls. In my opinion this is not a very good business model, I have purchased two vehicles from this dealership but will never spend another dollar there. More
Excellent buying experience!!! I was referred to this dealership by my dad who had an excellent experience with the service department while he was down on vacation visiting from B I was referred to this dealership by my dad who had an excellent experience with the service department while he was down on vacation visiting from Boston. While down here his brand-new F-150 had some tire issues and the service department took excellent care of him. My wife and I bought our F-150 from Sheehy yesterday and were treated like family by our salesman Tim Duszak. The buying process was incredibly straightforward, with no hidden fees and no haggling. We save thousands by buying from Sheehy. I would highly recommend this dealership to anyone. More
Best Experience Ever !!! Great experience !! John Colon , Gary Funk and Eddie Guilford were all top notch had an awesome experience , I have two other Ford dealerships that ar Great experience !! John Colon , Gary Funk and Eddie Guilford were all top notch had an awesome experience , I have two other Ford dealerships that are closer to me that I have used before and there is no comparison the level of service that I received at Sheehy Ford Warrenton . I will continue to drive a little further just so I can deal with the team at Sheehy Ford Warrenton ! More
Great experience! Bryce is awesome!! Bryce Do is the absolute best salesman! That man deserves a raise! Smooth process, no pressure AT ALL! My husband and I had a great experience with ou Bryce Do is the absolute best salesman! That man deserves a raise! Smooth process, no pressure AT ALL! My husband and I had a great experience with our purchase at Sheehy Ford! If you're in the market for a Ford, go see Bryce Do! You won't be disappointed. More
Fantastic! This car buying experience was by far the best I've ever had at any dealer. Christopher Rivas and Billy Pelaez were top notch...to the point, ran me This car buying experience was by far the best I've ever had at any dealer. Christopher Rivas and Billy Pelaez were top notch...to the point, ran me a deal and got me out in less than 2 hours. I cannot say enough about the service, it was great! More
Worst experience ever buying a car!!! I'm not going to write a long drawn out page I just want to say drove over 5 hours just to be lied to by my salesman {Brandon}. Even after talking to I'm not going to write a long drawn out page I just want to say drove over 5 hours just to be lied to by my salesman {Brandon}. Even after talking to the general manager and a sales manager I still don't fully understand how they were trying to work the deal. Needless to say I left without buying the car and would warn everyone to be very careful dealing with this salesman and dealership. More
Sheehy Ford of Warrenton Thumbs Way Up. Thumbs way up to the service department for excellent service received today. Thanks goes out to John Colon and Gary the service advisor. Thanks a Thumbs way up to the service department for excellent service received today. Thanks goes out to John Colon and Gary the service advisor. Thanks again. More