Back

Sheehy Ford Warrenton

Warrenton, VA

4.5
410 Reviews

6443 Lee Highway

Warrenton, VA

20187

Directions

By Type

Showing 410 reviews

February 05, 2014

we are so happy about the services that DJ give to us and we are so happy about the services that DJ give to us and we can recommended more peoples to this dealer. keep doing the same service . We are enjo More

by william04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Panjshiri, Luis Chavez
Feb 10, 2014 -

Sheehy Ford Warrenton responded

Hi William, thank you for sharing your feedback! We are so pleased to hear that you have experienced incredible service while at our dealership. It has been a pleasure doing business with you, we look forward to seeing you again soon!!

January 23, 2014

Sheehy has provided the best service one would want in a dealer. I just purchased my second car from them and both times were excellent. I also purchased the VIP package for both cars and there service depa More

by barryharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Suarez
Jan 27, 2014 -

Sheehy Ford Warrenton responded

Thank you for this excellent review! We are pleased to learn that your purchasing experience at our dealership was so pleasant, and we thank you for your compliments of our staff members. Thank you for your recommendation to others, and we hope you enjoy our new purchase! We look forward to assisting you with any of your future car needs!

January 10, 2014

My car was serviced at Sheehy Ford in Warrenton because my pass anger mirror was hit and came off. I had a very good experience with the service department and would recommend them. Everyone was very ple More

by Kruscello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2014 -

Sheehy Ford Warrenton responded

Thank you for your 5 star review! I'm sorry to hear that your mirror was knocked off but I'm glad that our service department was able to replace it while providing a good experience. We strive to ensure that you are happy with all of our services and look forward to working with you again soon.

December 05, 2013

Straight to the point, The dealership is terrible from their finance department to their tax, tag and titling group. Very inconsistent and deplorable. It took 7 months to get a refund on a policy that I More

by krill74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam-General Manager, Henry-Sales Manager, Jean-Office Manager
Dec 23, 2013 -

Sheehy Ford Warrenton responded

Hello, First, I want to thank you for taking the time to share your review with us. Any feedback, positive or negative, helps us improve. Second, I want to sincerely apologize for the experience you had with us. Customer satisfaction is always a top priority for us, and I can see that we have failed here. I would truly appreciate the opportunity to speak with you regarding your situation in the hopes that we can come to some sort of resolution. At your convenience, please contact me personally at 540-347-1234 so we can discuss this issue. It is my hope that we can work to resolve this issue together and restore your faith in us. Again, I am truly sorry and I appreciate your feedback. Sincerely, Sam Wali

December 05, 2013

"The Why" Because Crystal and Steve are very professional and knowledgeable about customer satisfaction, and quality. Crystal has learn to balance the interest of Sheehy Ford and the customer. More

by 2nephi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Ammerman and Steve
Dec 09, 2013 -

Sheehy Ford Warrenton responded

Thank you for the awesome review! We are so glad to hear that you appreciate Crystal and Steve’s work. They are two of our best, and they truly enjoy working with each customer to ensure the best quality. Thank you for taking the time to share your experience, your business is truly valued. We look forward to seeing you at your next scheduled maintenance.

November 30, 2013

I have had my 07 E 250 in for periodic service and repair, and each time I am in I feel like I am treated with courtesy and respect, which is rare in today's automotive climate. I have dealt with Crys More

by cserino1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dunnington, Crystal Ammerman
November 29, 2013

I was driving on Route 29 and my service light went on in my car and I was worried since it said to bring in to the nearest dealer asap. SInce there are no Mercedes in the area, I pulled in Ford (our other More

by HMcPeak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Page
November 29, 2013

I have known and worked with your Quick Lane service advisor Crystal Ammerman from another dealership in the past. Her excellent customer service from when I knew her then, continues today at your Shee More

by usmsrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Ammerman
November 29, 2013

I recently needed a set of new brakes. Sheehy was recommended by my daughter. Mr. Morris Page was the representative that I dealt with on this visit. I found him to be very professional and true to More

by tpfautz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Page
November 26, 2013

I was looking for an affordable used car and Phil was so helpful. He greeted me as soon as I walked in and made me feel comfortable while I tried to make my decision. I had to trade my car in and was not c More

by debraembrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lamma
...
35
...