Shelor Toyota

Shelor Toyota Great buying experience with knowledgeable sales staff. Went above and beyond with excellent customer service. Ordered the exact vehicle we were loo Great buying experience with knowledgeable sales staff. Went above and beyond with excellent customer service. Ordered the exact vehicle we were looking for with no haggle prices More

Oil change The work was done quickly and they did a maintenance check to assure me other aspects of my car were in good standing. Was able to leave and pick up m The work was done quickly and they did a maintenance check to assure me other aspects of my car were in good standing. Was able to leave and pick up my car at my conveience. More

Pleasant experience Prices fair, trade in price fair, vehicle (2019 Tundra) excellent. Salesperson (John Nixon) very pleasant, competent and fun to work with (I Enjoy hag Prices fair, trade in price fair, vehicle (2019 Tundra) excellent. Salesperson (John Nixon) very pleasant, competent and fun to work with (I Enjoy haggling a bit). More

Steve Lancaster, Our Salesman, Was Great! Our salesperson, Steve Lancaster, was extraordinary. He wasn't trying to sell us just any vehicle. He worked hard to help us find the vehicle that w Our salesperson, Steve Lancaster, was extraordinary. He wasn't trying to sell us just any vehicle. He worked hard to help us find the vehicle that was right for us, having the features and options that we wanted and needed. He was knowledgeble and had patience with our many questions. We test drove four Toyota vehicles before settling on the one we purchased. Although Shelor Toyota was the only dealership we dealt with, we did go online to look at prices offered by other dealerships. Shelor Toyota had competitive prices and they were local to us. We drove our new vehicle home on the evening that we purchased it. We had to bring it back for the detailer to remove adhesive left on the hood. The vehicle was shipped covered in protective plastic. When the plastic was removed, it left some adhesive behind. More

Salesman was excellent Detailers not so much Stephen Lancaster was wonderful and very helpful when we purchased our car. He was able to calm our nerves and made our purchase a great experience. D Stephen Lancaster was wonderful and very helpful when we purchased our car. He was able to calm our nerves and made our purchase a great experience. Detailers: The car was washed and detailed the day we bought it and kept inside until we could pick it up the next day. The car was left with water spots all over and sticky tape residue was across the whole hood of the car. The car had to be brought back a few days later so the detailers could buff out the hood. More

Great service! I was very pleased with the parts & accessories department of Shelor's. They were friendly, fast, and efficient. I will definitely return for service I was very pleased with the parts & accessories department of Shelor's. They were friendly, fast, and efficient. I will definitely return for service and/or parts. More

great dealership to work with! We have purchased multiple cars from Shelor & they are by far the best! Super great Salesman (Drake Becksted)! Very helpful! Gave us a great deal on We have purchased multiple cars from Shelor & they are by far the best! Super great Salesman (Drake Becksted)! Very helpful! Gave us a great deal on our trade & an absolute wonderful price on a brand new Highlander! More

Salesman informative and considerate. The salesman was very informative and left us alone to look at the trucks on the lot. Later when we asked for more information he gave details on the The salesman was very informative and left us alone to look at the trucks on the lot. Later when we asked for more information he gave details on the different models we were interested in taking for a test drive. The purchase of our truck was easy and everyone in the process was kind and very knowledgeable. More

Honest Service Department. Dropped the 4runner off for a 120000 mile service. Eric explained what was included in the cost and everything they would inspect. If they thought a Dropped the 4runner off for a 120000 mile service. Eric explained what was included in the cost and everything they would inspect. If they thought anything was questionable, they would call me with pricing, and told my any option and allowed me to choose. I live in Roanoke and will drive to Shelors anytime I need service. More

Excellent Service I’ve Come To Expect Shelor’s staff member received me as a “valued customer” - listened carefully as to what my vehicle needed and gave me a clear idea as to what to expe Shelor’s staff member received me as a “valued customer” - listened carefully as to what my vehicle needed and gave me a clear idea as to what to expect with this service appointment. More