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Shelor Toyota

Christiansburg, VA

4.8
1,837 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,837 reviews

April 07, 2024

Excellent service department. Dustin and Nikki are top notch. They are very responsive and helpful. I have only had great experiences with Shelor Toyota, from sales to service. U More

by jvfulcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 08, 2024 -

Shelor Toyota responded

It's great to know that Dustin and Nikki have consistently provided you with excellent service at Shelor Toyota. We appreciate your loyalty over the years! Thanks for recommending us so highly.

April 05, 2024

Shelor is a great dealership. The Toyota service center is top notch! I had a server ice and inspection on my Tacoma and I was in and out pretty quick! More

by Richard
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom Gallimore
Apr 08, 2024 -

Shelor Toyota responded

Richard, we're glad to know you had a quick and efficient service experience with us at Shelor Toyota. Thanks for trusting us with your Tacoma!

April 02, 2024

Great service but felt a little rushed. Was disappointed that there is no incentives or anything. Wasn't even offered a military discount. More

by justin.hinkley
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Love
Apr 11, 2024 -

Shelor Toyota responded

Justin, we appreciate your feedback and are glad to know you found our service great at Shelor Toyota. We're sorry if things felt rushed and the vehicle you purchased currently does not have any incentives. Please reach out if you have any questions. Thank you, Customer Relations - cr@shelor.com

April 02, 2024

This is my 4th purchase from shelor. Each and every time I’ve been treated very well. The whole team is great. We will definitely be back when the time comes to trade up. And will surely More

by garyglover13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barringer , Morris Miller
Apr 03, 2024 -

Shelor Toyota responded

Gary, we're delighted to know that you've had consistently great experiences with us at Shelor Toyota. We appreciate your loyalty and look forward to assisting you again in the future!

April 01, 2024

Everyone is always polite and work to accommodate my schedule. Word is well done in a professional manner. More

by alanhale43
Recommend Dealer
Yes
Employees Worked With
Not sure.
Apr 02, 2024 -

Shelor Toyota responded

Alan, we're glad to know that our team at Shelor Toyota was able to accommodate your schedule and provide professional service. Thanks for the positive feedback!

March 30, 2024

The service was timely and the staff very friendly. This is the 3rd time I have utilized their services and I intend to keep doing so. More

by hokiekerr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sara
Apr 01, 2024 -

Shelor Toyota responded

We're so glad to know you've had consistently positive experiences with our team at Shelor Toyota. We appreciate your continued support and look forward to serving you in the future!

March 29, 2024

We’ve had the greatest experience with this dealership. From our search for the right car for us, the staff has been so pleasant to work with. Brian who sold us the car and Thomas who took care of our firs More

by vickiejane7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love & Thomas (service Dept
Mar 31, 2024 -

Shelor Toyota responded

We're so glad to know you had a great experience with our team at Shelor Toyota. It's wonderful that Brian and Thomas were able to assist in finding the right car for you, as well as providing excellent service! Thanks for sharing your feedback!

March 27, 2024

Friendly people timely service no hassle had no problems I was impressed and would recommend More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not remember
Mar 28, 2024 -

Shelor Toyota responded

Rick, these are all things we love to hear! Thank you for recommending Shelor Toyota!

March 19, 2024

Good people, helpful and kind. Dustin was a newer salesman and did great and got us everything we needed. He even stayed late to accommodate our needs. More

by psemmer.00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 20, 2024 -

Shelor Toyota responded

We're glad to know our team, especially Dustin, was able to provide you with the help and service you needed at Shelor Toyota. Thank you for acknowledging his efforts! We appreciate your feedback and look forward to serving any future needs.

March 17, 2024

Ryan Wildman is great to work with. He is extremely knowledgeable about cars. He will give you all the information you ask for and answer any questions you have. He helped us make a cho More

by Bob Donnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
Mar 18, 2024 -

Shelor Toyota responded

Bob, we're delighted to know that Ryan was able to provide you with the detailed information and assistance needed for your car purchase at Shelor Toyota. Thanks for sharing your experience!