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Shelor Toyota

Christiansburg, VA

4.8
1,838 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,838 reviews

October 28, 2022

Bart Dowdy was very knowledgeable an Helpful with getting my car repairs done Promptly. And explained what the issues were concerning my Toyota Corolla. More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy
Oct 28, 2022 -

Shelor Toyota responded

Teresa, thank you for the great review! We are so glad to hear that Bart delivered such a successful service experience. Drive safely in your Toyota Corolla, and we hope to see you back again at Shelor Toyota!

October 28, 2022

When one dealer would not look at our car for 7 days Shelor said bring it in. More

by acouch14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 28, 2022 -

Shelor Toyota responded

Thanks for sharing and leaving Shelor Toyota a five-star review!

October 28, 2022

We were treated fairly and with respect. All people we had contact with were very good and professional More

by sturgills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon and Chad Luther
Oct 28, 2022 -

sturgills responded

We were treated very well and they were easy to talk with and answered all our questions.They made the process of buying a car much easier than others that we had dealt with

Oct 28, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Great, fast and friendly service! They always treat me like my business matters. Very professional and courteous! More

by BrianG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan, Mackenzie, Bobby
Oct 30, 2022 -

Shelor Toyota responded

Brian, thank you for the great review! We are so glad to hear that you had a successful experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 25, 2022

Getting routine maintenance for my car was very easy. They gave me the appointment I asked for and were ready for me when I arrived. The service was performed on time and to my satisfaction. Everyone was More

by bwandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 26, 2022 -

Shelor Toyota responded

We strive to make the service experience easy and efficient for our guests and it is gratifying that we hit the mark! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

October 25, 2022

This is a follow-up regarding my previous review. Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was l More

by cjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Oct 26, 2022 -

Shelor Toyota responded

Thank you for taking the time to update your review. We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Bobby. We appreciate you giving us the chance to make things right and will be sure to keep this feedback in mind as we strive to improve. If there is anything more we can do to assist you, please feel free to reach out. Best, Customer Relations – cr@shelor.com

October 24, 2022

Person who sold me the car was more truthful than other salespeople I dealt with. Follow up thru entire process was good. More

by robbrosedog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer, Gregory Clinton
Oct 25, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 24, 2022

I’m always greeted with a friendly face. Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! More

by Lady Bichon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Harrison
Oct 25, 2022 -

Shelor Toyota responded

Thanks for the kudos! We're happy to hear you had such a great experience with us. See you next time!

October 20, 2022

You couldn't ask for a better service experience. It was very friendly and the service department was very clean. More

by sam91082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 21, 2022 -

Shelor Toyota responded

Reviews like this make our day, Sam! Thank you for supporting Shelor Toyota with such glowing praise!

October 19, 2022

Kwaku made everything so easy and simple. Takes care of all of our concerns. He is a great sales representative. More

by gbenga.kaka17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku
Oct 20, 2022 -

Shelor Toyota responded

Thank you for your confidence in Kwaku! We are thrilled that you are a happy Shelor Toyota customer and we hope to work with you again down the road. Safe travels!

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