Shelor Toyota

This is a follow-up regarding my previous review. Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was l Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was looking into what happened and apologized for my inconvenience. Bobby then scheduled another appointment to complete the repairs. The revisit was pleasant and my car was returned quickly. Thanks. More

Person who sold me the car was more truthful than other salespeople I dealt with. Follow up thru entire process was good. salespeople I dealt with. Follow up thru entire process was good. More

I’m always greeted with a friendly face. Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! More

You couldn't ask for a better service experience. It was very friendly and the service department was very clean. It was very friendly and the service department was very clean. More

Kwaku made everything so easy and simple. Takes care of all of our concerns. He is a great sales representative. Takes care of all of our concerns. He is a great sales representative. More

I was expecting a wait since I was told in advance it would be 45 minutes before they could take care in, but it was over 2 hours. Just took in for oil change and inspection and to check tire pressure. T would be 45 minutes before they could take care in, but it was over 2 hours. Just took in for oil change and inspection and to check tire pressure. They also did an all over check, but it just seemed like a long time for that. More

John N was wonderful and very helpful to help us find the car we wanted. Although it wasn't available he did find another vehicle that was promised but found out the person didn't want it so we purchased it. car we wanted. Although it wasn't available he did find another vehicle that was promised but found out the person didn't want it so we purchased it. He went over all the controls in the vehicle and helped get the app started. He has sold us prior vehicles and it has always been a pleasure dealing with him. More

Nice customer service what we ask all answers give and never rush you I call couple time and answer it nice way nice place to buy car never rush you I call couple time and answer it nice way nice place to buy car More

Beverley Messick was our sales person. She was very professional and kept us updated on the delivery of our new Highlander. I would rate her performance as exceptional. She was very professional and kept us updated on the delivery of our new Highlander. I would rate her performance as exceptional. More

Everything was great for us with the service of our van. They did the research to make sure it was under warranty which saved us a lot. Our only issue was we couldn't pay over the phone with credit card w They did the research to make sure it was under warranty which saved us a lot. Our only issue was we couldn't pay over the phone with credit card which made things difficult since we were traveling. More