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Shelor Toyota

Christiansburg, VA

Overview
Reviews
Vehicles
4.8
1,843 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,843 reviews

August 01, 2022

They were very helpful when I called about my problem. Told me where to go to get my battery key replaced. The young man who helped me was very pleasant and solved my problem in a very short period of t More

by Tineytucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl
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Aug 01, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. With regard to the rest of your feedback, we apologize for the trouble you had locating our store and will be sure to help fix things by your next visit. If there is anything more we can do to assist you, please feel free to reach out!

Helpful
July 30, 2022

Stephen was very knowledgeable and a delight to work with. Dealership was clean and I highly recommend them if in market for a Toyota. More

by Solomix36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
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Aug 01, 2022 -

Shelor Toyota responded

Stephen and the team are always happy to help you out! Thanks for supporting Shelor Toyota and we will see you next time!

Helpful
July 29, 2022

Great Service and all the sales Rep are so friendly and answer your questions patiently . Great team . More

by Srinath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
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Jul 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
July 29, 2022

The staff are extremely friendly and helpful and my service was done in a timeous manner More

by Jens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
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Jul 31, 2022 -

Shelor Toyota responded

Thanks for your praise! We're thrilled our team welcomed you with courteous, prompt assistance. We hope to see you again at Shelor Toyota!

Helpful
July 28, 2022

Very friendly service and the wait time was decent. I would recommend the service department. More

by KL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart
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Jul 28, 2022 -

Shelor Toyota responded

Thank you for the 5-star review and kind shoutout to our team at Shelor Toyota! We appreciate your business and hope to see you again.

Helpful
July 28, 2022

Great customer service friendly atmosphere and so very helpful from A-Z with our purchase! More

by janet.frost2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
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Jul 28, 2022 -

janet.frost2022 responded

Great Customer service friendly atmosphere and so very helpful from A-Z with our purchase!

Jul 29, 2022 -

Shelor Toyota responded

Janet, we're thrilled our team made your purchase experience a total success! We hope to work with you again at Shelor Toyota!

Helpful
July 28, 2022

It’s always a pleasure doing business with the folks at Shelor. I recommend them to anyone looking to buy a new or used car. More

by kevinwsiers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku
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Jul 29, 2022 -

Shelor Toyota responded

Thanks for your praise! We are overjoyed to consistently deliver fantastic service and are grateful for your recommendation to others. We look forward to working with you again at Shelor Toyota!

Helpful
July 27, 2022

I always receive great service from Shelor! The people are great! Very friendly and helpful. I am glad I made the purchase with Shelor. More

by C.Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 27, 2022 -

Shelor Toyota responded

We really appreciate your continued business! Thank you for choosing Shelor Toyota and for sharing your kind words about our team. We look forward to your next visit!

Helpful
July 27, 2022

Great experience. They worked hard to meet my needs. Excellent communication. Friendly staff. High integrity. I strongly recommend. More

by hullrb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grubb. John Nixon
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Jul 28, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
July 27, 2022

Great service as always. Ordered new tires and they came in sooner than expected and Installation took a less time than promised. Great service guys! More

by Jknixon56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Tignor
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Jul 28, 2022 -

Shelor Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with the Shelor Toyota team. Drive safely, and we hope to see you back!

Helpful
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