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Shelor Toyota
Christiansburg, VA
1,846 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice.
Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,846 reviews
May 05, 2021
Can't say enough about the customer service from start to finish. After working with another dealer with no results I called Shelor. Carson was welcoming and got us set up with Michelle who got us into the finish. After working with another dealer with no results I called Shelor. Carson was welcoming and got us set up with Michelle who got us into the vehicle we wanted and was able to keep us within our budget.. Honestly a hassle free buying experience. Highly recommend. More
by gsherbertiii
Employees Worked With
Michelle, Carson
Helpful May 05, 2021
Service was good and the shuttle was very nice to transport me to work on time. (Recall Service) for 2019 RAV 4. Erin called me when the service was complete. transport me to work on time. (Recall Service) for 2019 RAV 4. Erin called me when the service was complete. More
by mitchellgw
Employees Worked With
not sure of the names. Erin is one that called when repairs were finished.
May 03, 2021
It is always a great experience when buying a car at the Shelor Motor Mile, everyone is very knowledgeable and nice. They took care of everything I needed. Shelor Motor Mile, everyone is very knowledgeable and nice. They took care of everything I needed. More
by funk_colleen
Employees Worked With
Jonathan Leary
May 03, 2021
Matthew was trustworthy and ensured I was aware of all processes. He was very courteous and a true professional. I will recommend Shelor to my friends processes. He was very courteous and a true professional. I will recommend Shelor to my friends More
by Tlear
Employees Worked With
Matthew Moore
May 02, 2021
The 2018 Sienna minivan was the second used Toyota Matt Moore helped my wife and I to locate for purchase. Matt is a pleasure to work with and will be the first person we contact when needing another vehic Moore helped my wife and I to locate for purchase. Matt is a pleasure to work with and will be the first person we contact when needing another vehicle, Toyota or otherwise. The surprise plus with this transaction was the low APR loan Shelor provided -- more than a full percentage point less than our own bank (with whom we have had accounts for just over 25 years). This dealership is first rate. More
by charly
Employees Worked With
Matt Moore, Heather
April 26, 2021
Great service ,nothing unexpected ,always ready for me when I get there. Service was the reason for purchasing from this dealership rather than my local one . when I get there. Service was the reason for purchasing from this dealership rather than my local one . More
by dmw540
Employees Worked With
Dustin Moore + 1
April 25, 2021
Michele was very professional and low pressure salesperson. Shelor Toyota doesn’t try to sneak in extra fees and charges like some dealers. Pleasant experience salesperson. Shelor Toyota doesn’t try to sneak in extra fees and charges like some dealers. Pleasant experience More
by Richard.tatum
Employees Worked With
Michelle
April 24, 2021
Literally love my new Tundra, 1794 edition.Had a very Literally love my new Tundra, 1794 edition. Had a very small issue with steering wheel trim, and dropped in to show head of dealership service dept. Literally love my new Tundra, 1794 edition. Had a very small issue with steering wheel trim, and dropped in to show head of dealership service dept. He told me to let him know when I would be back for 1st service (5000 miles) and he would replace entire steering wheel. I am a "seasoned" citizen and value service more than I once did. These folks are great. More
by Fritz the Cat
Employees Worked With
Bobby Coleman
April 24, 2021
Love my new RAV4! Michelle was great to work with and made my trade very easy. I took my Camry in for service and drove off with a new RAV4! made my trade very easy. I took my Camry in for service and drove off with a new RAV4! More
by pprice5355
Employees Worked With
Michelle Vaught
April 24, 2021
Corey was great - very helpful, informed about the vehicles, polite, friendly. Was looking for new Highlander; however, found a 2020 with low mileage, so purchased the car in the same day. very sati vehicles, polite, friendly. Was looking for new Highlander; however, found a 2020 with low mileage, so purchased the car in the same day. very satisfied. More
by maggi_j
Employees Worked With
Corey
