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Shelor Toyota

Christiansburg, VA

4.8
1,837 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,837 reviews

March 26, 2021

Always very courteous and friendly. They always explain everything and only do what is needed. Area is clean and waiting area is very comfortable. Service hours are very convenient. More

by refraykohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service area
Mar 29, 2021 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2021

Not happy with my experience because there were to many hard credit inquiries and I wasn't made aware of it until I got home and checked my credit report several days later! If I had known there were going More

by streak1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 25, 2021 -

Shelor Toyota responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 22, 2021

I am very happy with my experience at your dealership. Matthew Moore was helpful and provided good information about the Toyota I purchased. I appreciate. that he signed me up for the alert in case of a More

by hmstump446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Mar 24, 2021 -

Shelor Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matthew here at Shelor Toyota! We hope to be of service to you again in the future. Best wishes, Shelor Toyota

March 21, 2021

Matt Moore and Joshua easy to work with, great communication, the entire process was quite simple. Much of the process done online, except valuing my trade in. Spent a little over an hour at the d More

by molsenlab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Mar 22, 2021 -

Shelor Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2021

I had my oil change and tire rotation. It was fast this time. Great services, great customer service and excellent management. I will come back More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric tignor
Mar 22, 2021 -

Shelor Toyota responded

Hi Mike, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2021

Extremely pleasant young man that checked us in and out. Estimate of time for repair was exact. Comfortable area to wait. I would highly recommend More

by Dhforren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 22, 2021 -

Shelor Toyota responded

Hi, thank you so much for your positive comments about Shelor Toyota! Thanks again for the recommendation, and have an amazing day!

March 19, 2021

I trust this place, they do a great job.The employees I trust this place, they do a great job. The employees are very nice and go above and beyond to help. They go over the paperwork afterwards to let y More

by Lindarick2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Tignor
Mar 20, 2021 -

Shelor Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2021

Service was quick, reliable, precise, trustworthy, and the cost was within $3 of the $1174 quote and very reasonable! I was in the next morning and out quickly! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 22, 2021 -

Shelor Toyota responded

Hi Steve, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2021

Ryan was very cooperative and informative. Walked us through every step. Stayed late to make sure our needs were met. Thanks shelor automotive for you excellent service More

by christy.toombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 20, 2021 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2021

Always outstanding, very professional and they do great work. I would highly recommend Shelor Toyota service to anyone, it just backs up the Toyota reputation. More

by Wthrgrrl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad and crew
Mar 19, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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