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Shelor Toyota

Christiansburg, VA

4.8
1,843 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,843 reviews

March 12, 2021

The staff in the service department are top notch in every respect. "Eric" was the one assisting me. Upon arrival, Eric came out to the car, greeted me, answered all of my questions and then proceeded More

by texutman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric for maintenance; Beverly for sales
Mar 16, 2021 -

Shelor Toyota responded

Texutman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota. If you have any further questions, please give us a call. We're always happy to help!

March 11, 2021

Kathy and Ryan at Shelor Toyota were excellent. Kathy worked with us on the phone and referred us to Ryan at the dealership. Ryan was courteous, knowledgeable, and patient with us. He took the time to sh More

by Lfdbattalionchief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, Ryan
Mar 16, 2021 -

Shelor Toyota responded

Hi, thank you so much for your positive comments about Shelor Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 16, 2021 -

Lfdbattalionchief responded

Thanks!!! We’ve already talked about our buying experience and will certainly be back.

March 11, 2021

A pleasure doing business with Shelor Toyota. Beverly Messick took care of every detail of our purchase, and Andrew was a pro with paperwork. Thanks! More

by Markandjanetjappe82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Messick and Andrew
Mar 16, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We hope to be of service to you again in the future. Best wishes, Shelor Toyota

March 10, 2021

First time ever buying a new car from them. Could not have been treated any better. Thanks Eric Tignor you were great Thanks Service Department 👍 More

by farmerb1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Tignor was so friendly and very helpful. This guy was awesome to work with and a pleasure. Thanks Eric 👍👍
Mar 11, 2021 -

Shelor Toyota responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Shelor Toyota.

Mar 11, 2021 -

farmerb1 responded

Your welcome, I hope to buy a truck very soon and maybe it will be my second vehicle from you. Thanks 😊

March 09, 2021

So pleased with our experience purchasing our Toyota Highlander! Michelle Vaught was very knowledgeable and exceeded expectations. Great experience start to finish! Highly recommend Shelor Motor Mile! More

by Lonnie googman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
Mar 11, 2021 -

Shelor Toyota responded

Hi Lonnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2021

I can only say that the staff is an exceptional group of individuals. I had to have major work done on my Toyota Corolla. they were able to provide for me a rental vehicle until my car could be repaired. Af More

by Walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 11, 2021 -

Shelor Toyota responded

Walters, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2021

Our Sienna makes the 5th vehicle we have purchased from Shelor. The 1st was a Dodge Ram van. 2nd was our 2006 Prius, 3rd was a 2010 Corolla. 4th, a 2012 Prius (which we still have and it's going strong). More

by cantretire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Leary
Mar 09, 2021 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 06, 2021

We have always had very good service experience on our Rav4, so did not hesitate to go there for our new car. Michelle Vaught did a very good job on explaining everything during the process. More

by Thirdsis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
Mar 09, 2021 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 05, 2021

The sales staff that assisted us throughout the process was definitely friendly and customer focused. Both Ryan Wildman and Stephen Lancaster were great to work with and I wouldn’t hesitate to recommend e More

by rhokie72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman and Stephen Lancaster
Mar 06, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! Thanks again for the recommendation, and have an amazing day!

March 04, 2021

Awesome- customer centric and do first class work in a timely and professional manner. Glad I bought my 4Runner there! I had choices of where to purchase- I made the correct one with Shelor! More

by Imbuddymac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 06, 2021 -

Shelor Toyota responded

Hi, we appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Shelor Toyota!

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