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Shelor Toyota

Christiansburg, VA

4.8
2,019 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,019 Reviews of Shelor Toyota

September 22, 2021

Friendly, professional Sales/Service/Office staff. I have been doing business with Shelor Toyota for 20+ years and have been very satisfied with this dealership. More

by Spicer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
Sep 24, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We look forward to your next visit! Take care!

September 20, 2021

Given the difficulty in putting new cats on the lot (any lot), it was nice to see that Shelor had anticipated the problem and tried to stock up. Even with limited inventory, we found the right vehicle and h More

by Amyjhhall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
Sep 24, 2021 -

Shelor Toyota responded

Hi, thanks for your praise and kind comments about our team. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

Very professional. Our salesman Corey was able to answer all of our questions and was very knowledgeable about the vehicles. We had a great experience. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, Sarah
Sep 24, 2021 -

Shelor Toyota responded

Hi Ken, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

September 20, 2021

Shelor Toyota in Christiansburg never disappoints. I had a 100,000 maintenance recently and also needed a new heat guard. They were able to re-use the old one without charging me for a new one. These guys More

by kimberlymeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician-AJ Poe, Service Advisor-Dustin Moore
Sep 24, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We look forward to your next visit! Take care!

September 18, 2021

Great experienceThe service writer was very nice & Great experience The service writer was very nice & knowledgeable. Appears that the technicians performed a good job More

by scotth8791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Johnathan
Sep 24, 2021 -

Shelor Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

September 16, 2021

Excellent, Brian Barranger was easy to work with in buying the car. I am pleased with the car. felt no pressure at all and brians personality and disposition makes him a perfect person to buy a new car More

by dicknsue
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian barringer
Sep 17, 2021 -

Shelor Toyota responded

Hi Dicknsue, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We look forward to your next visit! Take care!

September 16, 2021

Fantastic customer service. The found an additional issue concerning my rear brake and corrected it without issue More

by coryg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 17, 2021 -

Shelor Toyota responded

Hi Coryg, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Shelor Toyota

September 15, 2021

Great experience. Sales consultant was awesome. She was very knowledgeable of the vehicle and took the time to show us how everything worked. Nice facility, everyone was friendly and the process was painle More

by leecoleman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught, Sarah Camper
Sep 17, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We look forward to your next visit! Take care!

September 09, 2021

Difficult Supply times / Sales Person John Nixon we very helpful thru the entire Order/ Final Sales event. Order was cancelled by Toyota, John found exact Order model at another dealer and secured. More

by david,z,walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Sep 09, 2021 -

david,z,walker responded

Reviews Profile & Settings Shelor Toyota Sep 9, 2021 david,z,walker "Difficult Supply times / Sales Person John Nixon we very..." Difficult Supply times / Sales Person John Nixon we very helpful thru the entire Order/ Final Sales event. Order was cancelled by Toyota, John found exact Order model at another dealer and secured.

September 09, 2021

Excellent, professional handling of our Toyota purchase. Was able to find exactly what we were looking for and reserved it for us. Kept us informed at all stages of the purchase. More

by nancyshawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Sep 09, 2021 -

Shelor Toyota responded

Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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