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Shelor Toyota

Christiansburg, VA

4.8
2,019 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,019 Reviews of Shelor Toyota

September 09, 2021

It was great. Only complaint was the process took is over 4 hours. We had driven and hour and 30 minutes. Didn’t get home until 10:00 pm. More

by Jtoney67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 09, 2021 -

Jtoney67 responded

Great job!

September 08, 2021

Just purchased a 2021 RAV4 three weeks ago and any time I’ve had a question or problem, the response has been great by Matt More

by rogersr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, my salesperson and person at service desk
Sep 08, 2021 -

Shelor Toyota responded

Hi, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

September 07, 2021

Actually, this is my 3rd experience with vehicles at Shelor and I keep returning because of the "no pressure" process. Team is very easy to work with each and every time. I certainly appreciate Ryan W More

by LW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
Sep 08, 2021 -

Shelor Toyota responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 06, 2021

Awesome! Excellent service by Matthew Moore! He was very patient and accommodating. Helped us to get our car quick. I highly appreciate Matthew for his excellent service! More

by gemczar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Sep 08, 2021 -

Shelor Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shelor Toyota. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 05, 2021

The sales and Finance folks were wonderful and so helpful. The prices were consistent with the best prices on the internet. They provided great information about my new car and made the experience More

by Jennifer.Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
Sep 08, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We look forward to your next visit! Take care!

September 04, 2021

I bought my Prius XLE 2022 yesterday from Stephen Lancaster and he was knowledgeable, respectful, and friendly. Would recommend for other students to talk to him, he is very accommodating! More

by ryue2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Sep 08, 2021 -

Shelor Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephen here at Shelor Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2021

Toyota has an excellent service department. Everyone is so friendly. Service plays a large factor on where we purchase our vehicles. Always excellent at Shelor's More

by maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 08, 2021 -

Shelor Toyota responded

Hi Maggie, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 03, 2021

Great service. Over all just a great experience. Salesman was wonderful . people was very friendly. Also they are still helping us. Thank you This made the third vehicle that we have purchased fr More

by McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Leary and Sarah camper
Sep 08, 2021 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

All around a great experience at Shelor! Ryan was very helpful and knowledgeable about the Highlander and made sure I got the best deal. This was the best car buying experience I ever had. I would highly More

by mguzewicz83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
Sep 08, 2021 -

Shelor Toyota responded

Hi, thank you so much for your positive comments about Shelor Toyota! We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2021

I got there 20 minutes early for my service appointment for my 2020 Highlander and they took it right in for 10k mile service and state inspection. Everything was good' More

by rswink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Allen
Sep 08, 2021 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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