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Shelor Toyota
Christiansburg, VA
1,996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,996 Reviews of Shelor Toyota
August 10, 2021
The staff is courtesy plus keeps you updated if your vehicle needs additional service. No surprises at checkout. Overall great experience. Very knowledgable of work performed vehicle needs additional service. No surprises at checkout. Overall great experience. Very knowledgable of work performed More
by sandradt
Employees Worked With
Can't remember the names
August 07, 2021
Both John & Steve worked together very well in making our purchase easy and quick and answering any questions we had about the Rav4 we purchased. our purchase easy and quick and answering any questions we had about the Rav4 we purchased. More
by tc
Employees Worked With
John Leary, Steve Feeny
August 06, 2021
I would give Shelor ZERO stars if possible. Sold me an unsafe vehicle under an active service recall for the FRAME failing. Sold me an extended power train warranty that they refuse to honor now that the unsafe vehicle under an active service recall for the FRAME failing. Sold me an extended power train warranty that they refuse to honor now that the engine has failed. Liars, filthy liars. Literally anywhere else is a better choice. More
by Farmer Kathleen
Employees Worked With
Hilda Miles, Dustin Moore
August 04, 2021
Matthew was informed, attentive and honest. Went the extra mile to find a car that we wanted. Went through the car's features carefully and completely before I left the dealership. Great experience. extra mile to find a car that we wanted. Went through the car's features carefully and completely before I left the dealership. Great experience. More
by djchadwick
Employees Worked With
Matthew
August 04, 2021
Michelle Vaught was great to work with. Overall a great experience. She answered all our questions, listened to our concerns. Would definitely go back if dealing with here. experience. She answered all our questions, listened to our concerns. Would definitely go back if dealing with here. More
by Saints4343
Employees Worked With
Michelle Vaught.
August 01, 2021
Had a great experience buying our first Toyota here. The employees were so friendly, answered every single questions we had, and made the process so easy and painless. employees were so friendly, answered every single questions we had, and made the process so easy and painless. More
by kaylmcarico
Employees Worked With
Beverley and Sam
July 30, 2021
Came up to get vehicle inspected used my loaner coupon was given a Toyota Tacoma. This vehicle had 11000 miles on it but the console had scratches and something white in rear floor. I was told to put gas was given a Toyota Tacoma. This vehicle had 11000 miles on it but the console had scratches and something white in rear floor. I was told to put gas in it so even though it was not on full when I get it I filled it up, I did report all this to Eric the manager. More
by teresac59
Employees Worked With
Eric
