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Shelor Toyota
Christiansburg, VA
2,019 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,019 Reviews of Shelor Toyota
December 27, 2020
Staff alway professional. Only issue I had was trying to make an appointment was placed on hold for 20 minutes. Then asked to leave a call back number make an appointment was placed on hold for 20 minutes. Then asked to leave a call back number More
by sandradt
Employees Worked With
Can't recall his name however was vey professional
December 23, 2020
What a great experience! We love our new vehicle! Everything went smoothly and we felt like they were looking out for us every step of the way. Everything went smoothly and we felt like they were looking out for us every step of the way. More
by Madamo1974
Employees Worked With
Shannon and Brian
December 23, 2020
I'm for the tacoma corrosion recall. Superb service agent Brad. Easy Peasy all the way. Outstanding service. And, super easy process for the loaner vehicle (a 2021 same model tacoma) during the 2 da agent Brad. Easy Peasy all the way. Outstanding service. And, super easy process for the loaner vehicle (a 2021 same model tacoma) during the 2 day service. More
by dawgelder17
Employees Worked With
Brad
December 20, 2020
Staff made everything easy. Matt was very accommodating and responsive to my requirements. Great experience that continues after the sale. Everyone was professional, polite and helpful. and responsive to my requirements. Great experience that continues after the sale. Everyone was professional, polite and helpful. More
by bjh
Employees Worked With
Matt, Sarah
December 19, 2020
Johnathon Leary did a fantastic job. He was very knowledgeable and helpful. The sales clerk was also very personable and professional. I love my new 4 runner! knowledgeable and helpful. The sales clerk was also very personable and professional. I love my new 4 runner! More
by Selinakelly
Employees Worked With
Johnathon Leary
December 18, 2020
Purchased a Highlander Limited from Shelor Toyota. Straight forward, professional sales experience with John Nixon. John was extremely knowledgeable and engaged. Offered a competitive deal from the Straight forward, professional sales experience with John Nixon. John was extremely knowledgeable and engaged. Offered a competitive deal from the outset - no back and forth to the sales manager for approval. I would recommend Shelor and John Nixon to anyone looking for a new Toyota. More
by maddux31
Employees Worked With
John Nixon
December 17, 2020
I waited six hours to sign paperwork to buy a car. After my credit was ran and I singed the paperwork, the wait began. I was not told why I waiting until I inquired. I was waiting to see finance. I asked my credit was ran and I singed the paperwork, the wait began. I was not told why I waiting until I inquired. I was waiting to see finance. I asked if anyone else was available besides the finance rep in at the Toyota Dealership. I was then told to drive across the street and met with a finance rep that handled all dealerships. He told me there were 11 finance reps. Poor organization and very very poor customer service. I arrived at the dealership around 3pm and left at 9pm. More
by marie.mccoy
Employees Worked With
Michele and Chris (Manger)
December 15, 2020
Prompt and courteous service. Explains in detail the service that was provided and what is recommended. I feel they are honest and I trust them with my vehicle safety. service that was provided and what is recommended. I feel they are honest and I trust them with my vehicle safety. More
by lylah
Employees Worked With
Brad Wright
December 14, 2020
Very good service for oil change, one of the fastest ever. Person was very nice. Only one other person in waiting room. Every thing was clean. Dustin was very efficient.. ever. Person was very nice. Only one other person in waiting room. Every thing was clean. Dustin was very efficient.. More
by pieper
Employees Worked With
Dustin
