Back

Shelor Toyota

Christiansburg, VA

4.8
2,006 Reviews

2230 Roanoke St

Christiansburg, VA

24073

Directions

By Type

2,006 Reviews of Shelor Toyota

December 20, 2020

Staff made everything easy. Matt was very accommodating and responsive to my requirements. Great experience that continues after the sale. Everyone was professional, polite and helpful. More

by bjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Sarah
Dec 26, 2020 -

Shelor Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shelor Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

December 19, 2020

Johnathon Leary did a fantastic job. He was very knowledgeable and helpful. The sales clerk was also very personable and professional. I love my new 4 runner! More

by Selinakelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Leary
Dec 22, 2020 -

Shelor Toyota responded

Hello, thanks for your great review. It is great to hear our staff was knowledgeable and pleasant to work with. We hope you have a great day!

December 19, 2020

Matt at Shelor Toyota was absolutley wonderful to work with. He made the experience of buying my new Rav4 great. I love my new car! More

by Sarahquesenberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 26, 2020 -

Shelor Toyota responded

Hi, thank you for the five star rating! We hope you have a great day.

December 18, 2020

Purchased a Highlander Limited from Shelor Toyota. Straight forward, professional sales experience with John Nixon. John was extremely knowledgeable and engaged. Offered a competitive deal from the More

by maddux31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
December 17, 2020

I waited six hours to sign paperwork to buy a car. After my credit was ran and I singed the paperwork, the wait began. I was not told why I waiting until I inquired. I was waiting to see finance. I asked More

by marie.mccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele and Chris (Manger)
Dec 17, 2020 -

Shelor Toyota responded

We have spoken with Mrs. McCoy regarding her visit and some of the delays she experienced. While we make every effort to make our process as quick as possible, there are instances when staffing does not meet demand in some departments. While we do not want customers to wait any longer than necessary, we also do not want to rush customers currently being helped.

December 15, 2020

Prompt and courteous service. Explains in detail the service that was provided and what is recommended. I feel they are honest and I trust them with my vehicle safety. More

by lylah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Wright
Dec 17, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Shelor Toyota.

December 14, 2020

Very good service for oil change, one of the fastest ever. Person was very nice. Only one other person in waiting room. Every thing was clean. Dustin was very efficient.. More

by pieper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 17, 2020 -

Shelor Toyota responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 11, 2020

Great service at a great price. 👍The staff was Great service at a great price. 👍 The staff was courteous and accommodating. A pleasant atmosphere and experience. They went above and beyond. More

by imaberean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 22, 2020 -

Shelor Toyota responded

Hello, thank you for sharing your positive service experience! It is great to hear our staff was courteous and pleasant to work with. Have a great day!

December 11, 2020

Shelor Toyota is wonderful!! Beverley Messick was especially helpful with finding the perfect car for us! Mark Reynolds was also fantastic helping with the financing process. Very easy to work with a More

by Alea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick, Mark Reynolds
Dec 22, 2020 -

Shelor Toyota responded

Hello Alea, congratulations on your new car! We're glad to hear you found our staff to be so informative and helpful. We hope you have a great day!

December 11, 2020

Dustin was friendly and explained the maintenance procedure plus reviewed with me afterwards. Also told me when next service would be required. Really appreciate the great service! Thank you More

by dsantolla65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 22, 2020 -

Shelor Toyota responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to Dustin. Have a great day!

...
122
...