
Shelor Toyota
Christiansburg, VA
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2,020 Reviews of Shelor Toyota
Very professional. I had inspection and oil change. It did not take long. Waiting area was set up nicely for social distancing. Nice clean facilities. did not take long. Waiting area was set up nicely for social distancing. Nice clean facilities. More
Always great service in and out quickly great experience all around friendly staff clean professional staff provides excellent quality service and excellent customer service 👍 #toyota all around friendly staff clean professional staff provides excellent quality service and excellent customer service 👍 #toyota More
1st service for our 2019 RAV4 it went well. Only complaint was that the tech didn't reset the service reminder. No big deal, I had to read how to do it in the manual. complaint was that the tech didn't reset the service reminder. No big deal, I had to read how to do it in the manual. More
I did one month of homework searching SUVs, When I spotted one online at a C-burg dealership, I called Neal Francis and scheduled a appointment. I then visited Shelor Motor Mile on Thursday, Neal di spotted one online at a C-burg dealership, I called Neal Francis and scheduled a appointment. I then visited Shelor Motor Mile on Thursday, Neal directed me to Sale Consultant next door and I met Matthew Moore. Walking from one building to another where Matthew worked, I saw a new 2021 4runner that fit my needs and more. That one was sold so Matthew did some homework and found one just like it at another dealership. On Friday, I went back to Shelor Motor Mile, Matthew met me, showed me the SUV, it was exactly what I wanted to every last detail and the purchase process went (like a walk in the park). After that, I was directed to Brian, the final checkpoint, explaining my options on the purchase and how Shelor Motor Mile takes care of their customers. All in all, my experience in 48 hrs with Shelor Motor Mile was more than I could have imagined, from top to bottom. I would recommend this dealership and the staff I met to ANYONE. thank you Neal,Matthew and Brian. More
My experience was wonderful at Shelor Toyota. In past experiences at dealerships I have dealt with pushy salesmen that try to rush me into decisions that are not right for me. Steve Feeney was not like t experiences at dealerships I have dealt with pushy salesmen that try to rush me into decisions that are not right for me. Steve Feeney was not like that. He made sure I had time to find exactly what I wanted in a vehicle and worked hard to get the right financing for my budget. They gave me too dollar for my trade and explained the financing and warranty options in language that was easy to understand. I will certainly be recommending Steve at Shelor to all my family and friends when they are vehicle shopping and be back myself when it is time for an upgrade! PS. I LOVE my Rav4 Hybrid Limited! More
We had a great experience at Shelor Toyota. Beverly was helpful and knowledgeable, easy to work with and very patient. We will definitely shop Shelor when we need the next car. helpful and knowledgeable, easy to work with and very patient. We will definitely shop Shelor when we need the next car. More
They did a great job on the factory recall. The waiting area was very clean. The time for the necessary repair work was inside the time I was told for the replacement waiting area was very clean. The time for the necessary repair work was inside the time I was told for the replacement More
My family has been buying from Shelor for years. We've always had the best experience with Mark Mullins at the Dodge store. His knowledge in the industry makes a difference when it comes to the huge selec always had the best experience with Mark Mullins at the Dodge store. His knowledge in the industry makes a difference when it comes to the huge selection Shelor has to choose from. The right salesman makes the difference folks! He takes the time to answer all your questions and makes for a great experience. More
Excellent customer focus and ability to deliver great service outcomes. High quality COVID-19 protection adhered to which allowed me to feel comfortable having my Tacoma serviced.u service outcomes. High quality COVID-19 protection adhered to which allowed me to feel comfortable having my Tacoma serviced.u More
these guys ROCK***I appreciate them and how they are making things smooth and safe. I have had a great experience for all my services at TOYOTA! Laura making things smooth and safe. I have had a great experience for all my services at TOYOTA! Laura More