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Shelor Toyota
Christiansburg, VA
2,020 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,020 Reviews of Shelor Toyota
September 18, 2020
I had the oil & filter changed on my Tundra today at Shelor and they do an excellent job. Eric, my service advisor does great at customer service. However, my only complaint is that they rarely have s Shelor and they do an excellent job. Eric, my service advisor does great at customer service. However, my only complaint is that they rarely have service specials (none this month) whereas Haley in Roanoke sends me service specials almost every month. More
by weaver483
Employees Worked With
Eric
September 15, 2020
Ryan treated us very kind and respectful. All employees were friendly and helpful. Overall a very good experience and I would recommend Shelor to my friends and family. were friendly and helpful. Overall a very good experience and I would recommend Shelor to my friends and family. More
by gigigravley
Employees Worked With
Ryan
September 14, 2020
I've purchased several cars from Shelor and my last two from Heath at the Dodge store! I could not be more satisfied with the experience! Not a typical car dealership or salesman! I would highly recommend from Heath at the Dodge store! I could not be more satisfied with the experience! Not a typical car dealership or salesman! I would highly recommend them both! More
by haugkd
Employees Worked With
Heath Haug
September 14, 2020
Matthew was very professional and friendly. Worked until we found the best option for my finances. Overall a good experience, would recommend to friends and family. we found the best option for my finances. Overall a good experience, would recommend to friends and family. More
by Matt Bowman
Employees Worked With
Matthew Moore
September 14, 2020
Recently purchased a 2020 Corolla and the salesman Matthew was extremely helpful throughout the whole purchase, Shelor Toyota is definitely the only place in Virginia if you want a nice car and great Matthew was extremely helpful throughout the whole purchase, Shelor Toyota is definitely the only place in Virginia if you want a nice car and great people More
by Red
Employees Worked With
Matthew Moore
September 12, 2020
I go to Shelor service center because of Stacy Arnold. She has taken care of my vehicles (5 different ones) over the years. She is always professional and courteous no matter how busy she is and she is She has taken care of my vehicles (5 different ones) over the years. She is always professional and courteous no matter how busy she is and she is always very, very busy. She needs to be rewarded for her diligence and courtesy. More
by beef180
Employees Worked With
Stacy Arnold
September 09, 2020
My 2019 Toyota Avalon was due for the 24 month service and I also had a Recall notice for a faulty low pressure valve in the gas tank. While making a reservation for service I had the opportunity to speak and I also had a Recall notice for a faulty low pressure valve in the gas tank. While making a reservation for service I had the opportunity to speak with a delightful young lady named Dana. She was an expert in handling my previous service call which was never returned in spite of my leaving a message with a Service manager. The dealership was spotless and two ladies were observed doing Covid -19 related cleaning. The desk guys were very friendly and professional. The men's room was spotless. More
by Great Oaks 37
Employees Worked With
Bradley Wright 3477
September 08, 2020
Great experience all around. Was treated fairly from start to finish, including the internet sales rep (Josh), sales rep (Matthew), and I cannot recall the finance reps name. Very happy with Shelor moto start to finish, including the internet sales rep (Josh), sales rep (Matthew), and I cannot recall the finance reps name. Very happy with Shelor motors. More
by durkintr
Employees Worked With
Josh Linkous, Matthew Morse, (can’t remember finance rep)
September 06, 2020
We were completely satisfied with our visit and purchase from start to finish. We were greeted and helped by a very knowledgeable and helpful salesperson. All of our questions were answered thoroughly. Ever from start to finish. We were greeted and helped by a very knowledgeable and helpful salesperson. All of our questions were answered thoroughly. Everything we asked about and wanted was explained, no details left undone. A good experience. More
by Bowlingm77
Employees Worked With
Cory
