
Shelor Toyota
Christiansburg, VA
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2,010 Reviews of Shelor Toyota
Great experience in our new car purchase I would definitely recommend this dealership if anyone is in the market for a new or used vehicle. Our salesman was knowledgeable, kind and showed a I would definitely recommend this dealership if anyone is in the market for a new or used vehicle. Our salesman was knowledgeable, kind and showed a great deal of patience during this process which did take more than one visit to the dealership. Initially we simply wasn't certain what type of vehicle best fit our needs, but our salesman, Matt, never made us feel as though we were an intrusion on his time, nor did we feel pressured, at any time, to buy before we were ready. In the end, he simply found the perfect vehicle for us which was a 2020 Toyota Sienna at a very fair price. We also decided to work with their on site finance department to guide us through the loan process. Again, this was an individual who was extremely pleasant and knowledgeable regarding our options and explained the process perfectly and also secured a very acceptable rate for the loan. In addition, we have utilized their service department for years and have never had a negative experience with them, This is our second time buying a new vehicle from this dealership and when another vehicle is needed, this will be where we go again.. More
Best Service Dept. Ever When I pulled up Eric was right there to take my information.They were quick and efficient.Everyone was friendly,even the service dept. manager came o When I pulled up Eric was right there to take my information.They were quick and efficient.Everyone was friendly,even the service dept. manager came over to see if everything was OK.I know this is the best service dept.Ever. Thanks guys More
Great State Inspection In and out in a reasonable amount of time. Very organized during these COVID-19 times. Kept me updated during each step. Thank you for the excellent s In and out in a reasonable amount of time. Very organized during these COVID-19 times. Kept me updated during each step. Thank you for the excellent service. More
Fantastic service by the sales department. We knew what we needed and were shown the right vehicle at a great price. This was my first experience with Shelor Toyota, I highly recommend them. Thanks Ste we needed and were shown the right vehicle at a great price. This was my first experience with Shelor Toyota, I highly recommend them. Thanks Steve! More
Thanks for the great service. Scheduling, finding problems, fixing them all. For providing a rental and calling to explain problems. Number 10 in service. Thanks again. problems, fixing them all. For providing a rental and calling to explain problems. Number 10 in service. Thanks again. More
Wonderful Experience I was hesitant I had not had any dealings with Shelor so I was not sure what to expect. It was a great experience so far great sales experience. I h I was hesitant I had not had any dealings with Shelor so I was not sure what to expect. It was a great experience so far great sales experience. I have not yet been through the follow up service but I am hoping that will go as well as the sales experience. More
Great Experience I have been dealing with Shelor for years and they have always done the best deal for me. I would recommend Shelor to everyone. They also have the be I have been dealing with Shelor for years and they have always done the best deal for me. I would recommend Shelor to everyone. They also have the best service department for Toyota's. More
courtous quick to respond to our needs didnt have a long wait long took pride in our car for inspection would return for service again in near future quick to respond to our needs didnt have a long wait long took pride in our car for inspection would return for service again in near future More
Great Experience I worked with Matthew Moore & the floor manager (not sure of his name) they were both very kind and great to work with. Matthew was very patient and w I worked with Matthew Moore & the floor manager (not sure of his name) they were both very kind and great to work with. Matthew was very patient and was not forcing anything on us. I also worked with Darren Viars in the finance department, again he was great to work with as well. More
Awesome Everything was wonderful, Jeramiah and Kathy were great to work with and we love our New 2020 Toyota Camry. Everything went very smooth and all were Everything was wonderful, Jeramiah and Kathy were great to work with and we love our New 2020 Toyota Camry. Everything went very smooth and all were very friendly!! More