Shelor Toyota

Service Everything was done to SUV that I requested which included State Inspection, oil change, and brake replacement in a very short time.. The service ass Everything was done to SUV that I requested which included State Inspection, oil change, and brake replacement in a very short time.. The service associate was very polite and explained everything to me that needed to be done. More

Very pleased with dealership. Dealing with salesman was very easy. He was very knowledgeable of product he was selling. Very helpful during sale and willing to answer any questions Dealing with salesman was very easy. He was very knowledgeable of product he was selling. Very helpful during sale and willing to answer any questions I had.Made you feel at home. More

Great experience no hassles friendly staff They are great people friendly staff everyone were so nice from the people at the welcome center salesman finance manager everyone were so helpfully 4 They are great people friendly staff everyone were so nice from the people at the welcome center salesman finance manager everyone were so helpfully 4th time trading there would recommend them highly More

excellent experience as always We moved here 5 years ago and have used Shelor Toyota for all our Toyota service needs ever since. Service is fast, friendly and thorough. We moved here 5 years ago and have used Shelor Toyota for all our Toyota service needs ever since. Service is fast, friendly and thorough. More

Steve's new Tacoma Matt Moore was great. Friendly, with no pressure or sales tricks. The financing guy was great, too. I'm happy with my purchase and the Shelor people Matt Moore was great. Friendly, with no pressure or sales tricks. The financing guy was great, too. I'm happy with my purchase and the Shelor people I dealt with. More

tire rotation I like how fast and friendly the service was. I like the waiting area and free internet. Will certainly come again. My car went in for service and was I like how fast and friendly the service was. I like the waiting area and free internet. Will certainly come again. My car went in for service and was out in record time. More

25,000 mile service The service staff at Shelor Toyota have always been helpful and friendly. They explained the results and did a great job. The waiting area is comforta The service staff at Shelor Toyota have always been helpful and friendly. They explained the results and did a great job. The waiting area is comfortable. More

Very friendly personnel and easy to deal with When I called and talked to Mike Parks it was as if I already knew him. On the phone and there in person he was very personable. We were greeted wit When I called and talked to Mike Parks it was as if I already knew him. On the phone and there in person he was very personable. We were greeted with a smile and handshake from various personnel and Steve Feeney was very easy to work with and made me feel very comfortable being there along with your finance manager that I talked with later. Of course, having the exact car I was looking for helped too. Overall, it was a pleasurable experience and I would recommend your company to others that are interested in making a purchase in the future. More

Alternator Replacement Alternator went out 2 days before a scheduled road trip. Brad and Scott scheduled repair for the next day and the replacement was completed by early Alternator went out 2 days before a scheduled road trip. Brad and Scott scheduled repair for the next day and the replacement was completed by early afternoon. We are on our trip like the alternator problem never happened. Thanks so much!!! More

Great for oil changes and inspections This dealership has done all of our oil changes and inspections on our 2008 Rav4. Highly recommend them for these services. Unfortunately, we have not This dealership has done all of our oil changes and inspections on our 2008 Rav4. Highly recommend them for these services. Unfortunately, we have not had great success when taking our car in for repairs. Repairs always take hours longer than they said it would would take. One time we had an 8:00 appointment for repairs and inspection. We explained that we had a 3:00 appointment in Roanoke and were assured that would not be a problem. When we called to check on the car at 1:00 they still had not started working on our car. We were finally able to pick it up at 5:30 and realized they still hadn't done the inspection. Another repair a few months late had similar problems. More