Shelor Toyota

The knowledge I first called and spike to Kris Roop and told gim what i wad looking for. When i artived he had one in the lot (4Runner).. it wasnt the exact one i w I first called and spike to Kris Roop and told gim what i wad looking for. When i artived he had one in the lot (4Runner).. it wasnt the exact one i wad looking at on line but i was willing to try it out and i did. I enjoyed it but still wanted ti look at a newer one. He took me to the Toyota dealership and hooked me up with Brian Love. Between the 2 of them I drive home a happy consumer!! More

Wel pleased The work was accomplished to my schedule and quicker than initially proposed. The rear sunshade worked well after the repair. The service manager call The work was accomplished to my schedule and quicker than initially proposed. The rear sunshade worked well after the repair. The service manager called me when the work was accomplished so that I could arrange pick up. Your staff is first rate especially Scott Hall, the Toyota service manager. He just aims to please and accomplishes it well. More

THe RAV4 Due to certain circumstances, I had to purchase a vehicle on short notice. I was so fortunate to have an online response from Mike. I responded to t Due to certain circumstances, I had to purchase a vehicle on short notice. I was so fortunate to have an online response from Mike. I responded to the offer he made and traveled to Shelor Motors in Christiansburg to look over the RAV4. Since it was Mikes's day off, I was helped by Brian. They both were very professional and I was impressed by their service to a "new" customer from out of town. Yes, I bought the RAV4! More

Very helpful salesman .Brian Love!!! Brian was very attentive, answering all my concerns in detail, found the car with the features I requested. Helpful with explaining the car's feature Brian was very attentive, answering all my concerns in detail, found the car with the features I requested. Helpful with explaining the car's features and how to use them, such as Bluetooth, all the systems. More

Well Pleased and Taken Care Of The service work on my vehicle was completed in a very timely manner. The service advisor was waiting for me with my paperwork in hand when I arrived The service work on my vehicle was completed in a very timely manner. The service advisor was waiting for me with my paperwork in hand when I arrived at my scheduled appointment time. The waiting area was clean, comfortably furnished and spacious. After leaving the dealership I discovered a mistake in the amount I was charged, so I sent an e-mail to my service advisor that evening and he promptly corrected the matter the next morning. This is why I drive over 120 miles round trip to purchase and service my vehicles at Shelor. More

Great sales rep John Nixon John made our purchase enjoyable and frustration free from beginning to end. No high pressure techniques. 3 last autos from Shelor with different and John made our purchase enjoyable and frustration free from beginning to end. No high pressure techniques. 3 last autos from Shelor with different and great staff each experience. More

Service Experience My service tech, Ray McClaughlan was very nice. He explained the courtesy check & what they found that needed attention thoroughly. It was a very plea My service tech, Ray McClaughlan was very nice. He explained the courtesy check & what they found that needed attention thoroughly. It was a very pleasant experience. More

Excellent service and extremely friendly people. The service dept is extremely friendly. The service was outstanding and expert personnel. I was out sooner than expected and thats wonderful. I will a The service dept is extremely friendly. The service was outstanding and expert personnel. I was out sooner than expected and thats wonderful. I will always use this dealership. More

Very professional, no-pressure service Overall, great service every time. Honest overall inspection with no pressure to spend extra. The only TINY concern I had this time was since they n Overall, great service every time. Honest overall inspection with no pressure to spend extra. The only TINY concern I had this time was since they now put the state inspection sticker on the left instead of the center, they did not remove the old sticker well, leaving the remnants for me to scrape off. More

5k check Had a great first visit, time spent was good, guys did a great job with commucation. Overall give the experience a 10.. Also the coffee was awesom Had a great first visit, time spent was good, guys did a great job with commucation. Overall give the experience a 10.. Also the coffee was awesome. Will only buy from here in future and with John Nixon he is AWESOME.. Andy and Kim Carter More