Shelor Toyota

Tacoma Mathew Moore was great, i left some items in my old truck, i called him. he went and got them, and mailed them to me. he was not a pushy salesman, i a Mathew Moore was great, i left some items in my old truck, i called him. he went and got them, and mailed them to me. he was not a pushy salesman, i appreciate that. More

Honest,fair, easy They were fair, reasonable, honest, easy to work with and with no hassles, no bidding back and forth, I got exactly what I wanted for a fair price. I They were fair, reasonable, honest, easy to work with and with no hassles, no bidding back and forth, I got exactly what I wanted for a fair price. It was worth the two hour drive. More

Great experience! John Nixon and Rick Harrison were great! Experience was enjoyable and straightforward. Price was great with no haggling. Our initial Internet searc John Nixon and Rick Harrison were great! Experience was enjoyable and straightforward. Price was great with no haggling. Our initial Internet search resulted in the purchase of our 2018 Sienna and we LOVE it! More

New tire and brakes I had went by a couple days earlier to order a new tire. Within just a few days, I had my appointment. The staff always welcomes you with a smile and I had went by a couple days earlier to order a new tire. Within just a few days, I had my appointment. The staff always welcomes you with a smile and hello. They always verify what has brought you in that day. The staff always open the door for you to the waiting room and offers you coffee or water while you wait, if you will be waiting on your vehicle. The waiting area and bathroom is always clean and fresh. The staff come back to you, during your wait, to let you know how your service is going, (out in the garage), and give you an estimate time line of when things should be done. Once you're ready to leave, they are extremely polite, professional. They have your vehicle right there waiting on you, so you don't need to walk out in the weather. They have always treated me with respect and took excellent care of my vehicle. To add to all the excellent service they have already given you up to this point, they still wish you a happy day and for you and your family to be safe. More

Toyota The Toyota Service staff is always friendly and willing to answer any questions. The waiting area is always clean and drinks are available. Thank you. The Toyota Service staff is always friendly and willing to answer any questions. The waiting area is always clean and drinks are available. Thank you. More

Service Visit Excellent service as always. In and out without any issues. Excellent waiting area. Polite and knowledgeable staff.a pleasurable experience all around Excellent service as always. In and out without any issues. Excellent waiting area. Polite and knowledgeable staff.a pleasurable experience all around. Would highly recommend. More

All went very smooth I had been to Roanoke dealership and did not feel as comfortable. Did not get as good price as at shelor. Shelor is within driving from north side o I had been to Roanoke dealership and did not feel as comfortable. Did not get as good price as at shelor. Shelor is within driving from north side of roanoke More

Sales man John Nixon was the best Great service and sales man John Nixon was very knowledgeable about the truck and showed me everything about it. He has also done follow up calls to s Great service and sales man John Nixon was very knowledgeable about the truck and showed me everything about it. He has also done follow up calls to see if I liked the truck and if I needed anything. The finance manager was very helpful and told me everything about my finance loan I was going to get. More

For Decades of Quality Service...depend on Shelor For the kind of personal service you thought was not available these days come to Shelor and receive it. A professional customer oriented atmosphere a For the kind of personal service you thought was not available these days come to Shelor and receive it. A professional customer oriented atmosphere awaits you here from selecting a new or used car or getting yours serviced in the Fast Lane. Try it you will be satisfied with the experience. I want to call out two individuals we have come to depend on at the dealership...Joe Whiting at the fast lane for oil changes and maintenance and Andy Anderson for sales. Both of these people are who we have come to Shelor to expect the best from and we have received it over years and years. More

Efficient and helpful Shelor's Quicklane (no appointment) department handled this large service order efficiently at well. The checkin staff was accurate, and they gave he Shelor's Quicklane (no appointment) department handled this large service order efficiently at well. The checkin staff was accurate, and they gave helpful advice. All the work was performed to a high standard, and they finished promptly. More