
Shelor Toyota
Christiansburg, VA
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1,996 Reviews of Shelor Toyota
First visit First time visit for the first time servicing of my new Toyota. Process was fast and waiting area was comfortable. CS Rep went over everything that wa First time visit for the first time servicing of my new Toyota. Process was fast and waiting area was comfortable. CS Rep went over everything that was done and results of inspections. More
Great They were very helpful and polite. The business deal was handled quickly and efficiently by all staff members. They also made sure all my needs were They were very helpful and polite. The business deal was handled quickly and efficiently by all staff members. They also made sure all my needs were met and questions were answered. More
Great service! There was an issue with my 2009 Toyota Tundra that I bought new from Shelor. I have bought six new vehicles from Shelor since 1994. This is my first T There was an issue with my 2009 Toyota Tundra that I bought new from Shelor. I have bought six new vehicles from Shelor since 1994. This is my first Toyota which has given me excellent service. I was scheduled for service the day after calling to report the problem. The service department diagnosed it and replaced the components in two days, including ordering special parts needed to correct the matter. The service manager kept me informed on the process at all times. It was a very obscure issue that Toyota covered even though the truck is nine years old. Shelor and Toyota are first rate! I am grateful and appreciative for both. More
Outstanding! The quality of the service is exceptional. They are extremely accommodating, friendly, and helpful. Plus they keep my vehicle in top condition! I wou The quality of the service is exceptional. They are extremely accommodating, friendly, and helpful. Plus they keep my vehicle in top condition! I would definitely recommend them and purchase another Toyota from them. More
Great folks and great products I have been buying from Shelor Toyota for over 35 years and letting them service my vehicles - no problems! The sales people and the service people a I have been buying from Shelor Toyota for over 35 years and letting them service my vehicles - no problems! The sales people and the service people are friendly and knowledgeable. They go the extra length to get what I want and/or need. More
2014 TOYOTA CAMRY HYBRID I WENT TO EXPRESS CARE BECAUSE OF A FLAT ON MY CAMRY. THE SERVICE ADVISOR TREVOR CREGGER WAS VERY PROFESSIONAL AND HE EXPLAINED TO ME THAT THE TIRE C I WENT TO EXPRESS CARE BECAUSE OF A FLAT ON MY CAMRY. THE SERVICE ADVISOR TREVOR CREGGER WAS VERY PROFESSIONAL AND HE EXPLAINED TO ME THAT THE TIRE COULD BE PATCHED INSTEAD OF REPLACING THE TIRE. I WAS TOLD THAT THE TIRE WOULD PROBABLY TAKE APPROX, ONE HOUR FOR REPAIR. THE TIRE WAS FIXED AND I WAS ON MY WAY HOME IN HALF THAT TIME. I AM 72 YEARS OLD AND HAD MANY CARS IN MY DRIVING HISTORY, THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD WITH A AUTO SERVICE DEPT. I WOULD DEFINITELY RECOMMEND SHELOR IF YOU ARE LOOKING TO BUY A USED OR NEW VEHICLE. More
My 2002 Sienna XLE This was the Van I bought from Shelar in 2002 and has 143,000 miles. Even though it a bit old van, I enjoy driving long distance. So the upkeep is imp This was the Van I bought from Shelar in 2002 and has 143,000 miles. Even though it a bit old van, I enjoy driving long distance. So the upkeep is important so that it does not break down. The service cost getting a bit more expensive with replacements, but I will keep it as long as it does not break down. The service for this vehicle has always been excellent. Thanks More
Best service advisor Ever,this is the world best Never had a more attentive caring advisor,Julia is excellent with the job she does,her personality just makes you want to pick her lane,she even fixed Never had a more attentive caring advisor,Julia is excellent with the job she does,her personality just makes you want to pick her lane,she even fixed my cellphone so it connected correctly More
buying a toyota the sales lady beverly did a fantastic job for us.she was the best.got us what we wanted.we would like to thank everyone the sales lady beverly did a fantastic job for us.she was the best.got us what we wanted.we would like to thank everyone More
Great service, very friendly and understanding. Jorge was an amazing salesman, he guided me through the whole process, always very receptive and willing to help. He was very clear with everything. Jorge was an amazing salesman, he guided me through the whole process, always very receptive and willing to help. He was very clear with everything. More