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Shelor Toyota

Christiansburg, VA

4.8
2,019 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,019 Reviews of Shelor Toyota

October 30, 2022

Good to work with kept us informed. Quick getting us in and out late in the evening. More

by Robert Dudding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
Oct 30, 2022 -

Robert Dudding responded

Yes

Oct 30, 2022 -

Shelor Toyota responded

Thank you for the great review, Robert! Hearing that you had a successful experience working with the Shelor Toyota team made our day. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Bart Dowdy was very knowledgeable an Helpful with getting my car repairs done Promptly. And explained what the issues were concerning my Toyota Corolla. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy
Oct 28, 2022 -

Shelor Toyota responded

Teresa, thank you for the great review! We are so glad to hear that Bart delivered such a successful service experience. Drive safely in your Toyota Corolla, and we hope to see you back again at Shelor Toyota!

October 28, 2022

We were treated fairly and with respect. All people we had contact with were very good and professional More

by sturgills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon and Chad Luther
Oct 28, 2022 -

sturgills responded

We were treated very well and they were easy to talk with and answered all our questions.They made the process of buying a car much easier than others that we had dealt with

Oct 28, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

When one dealer would not look at our car for 7 days Shelor said bring it in. More

by acouch14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 28, 2022 -

Shelor Toyota responded

Thanks for sharing and leaving Shelor Toyota a five-star review!

October 28, 2022

Great, fast and friendly service! They always treat me like my business matters. Very professional and courteous! More

by BrianG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan, Mackenzie, Bobby
Oct 30, 2022 -

Shelor Toyota responded

Brian, thank you for the great review! We are so glad to hear that you had a successful experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 26, 2022

Getting routine maintenance for my car was very easy. They gave me the appointment I asked for and were ready for me when I arrived. The service was performed on time and to my satisfaction. Everyone was More

by bwandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 26, 2022 -

Shelor Toyota responded

We strive to make the service experience easy and efficient for our guests and it is gratifying that we hit the mark! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

October 25, 2022

This is a follow-up regarding my previous review. Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was l More

by cjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Oct 26, 2022 -

Shelor Toyota responded

Thank you for taking the time to update your review. We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Bobby. We appreciate you giving us the chance to make things right and will be sure to keep this feedback in mind as we strive to improve. If there is anything more we can do to assist you, please feel free to reach out. Best, Customer Relations – cr@shelor.com

October 24, 2022

Person who sold me the car was more truthful than other salespeople I dealt with. Follow up thru entire process was good. More

by robbrosedog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer, Gregory Clinton
Oct 25, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 24, 2022

I’m always greeted with a friendly face. Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! More

by Lady Bichon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Harrison
Oct 25, 2022 -

Shelor Toyota responded

Thanks for the kudos! We're happy to hear you had such a great experience with us. See you next time!

October 20, 2022

You couldn't ask for a better service experience. It was very friendly and the service department was very clean. More

by sam91082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 21, 2022 -

Shelor Toyota responded

Reviews like this make our day, Sam! Thank you for supporting Shelor Toyota with such glowing praise!

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