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Shelor Toyota

Christiansburg, VA

4.8
1,996 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,996 Reviews of Shelor Toyota

October 03, 2022

Excellent service, efficient process. Dustin did a first class performance, friendly and sincere. I’m satisfied and impressed 👌 More

by Bud Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin primarily
Oct 04, 2022 -

Shelor Toyota responded

It is gratifying to read about your positive experience with Dustin and the team! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

October 03, 2022

Brian was incredibly helpful. The vehicle I had originally wanted had already sold, but was able to find me a comparable one and I am very pleased with my trade-in. More

by lisamichelle8420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Oct 04, 2022 -

Shelor Toyota responded

We are happy to hear that Brian and the team took such great care of you! Thank you for choosing Shelor Toyota and for sharing your experience. Safe travels in your new vehicle!

October 02, 2022

Beverly was very helpful and friendly. The car was exactly what I ordered and I am so far very pleased with it. The only real complaint l have ls having to pay Shelor's outrageous "documen More

by Groucho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Oct 04, 2022 -

Shelor Toyota responded

Hi Groucho-Congrats on your new car and we appreciate your business! We're glad you had a great experience with Beverly. The document fee or processing fee is displayed on all of our doors of entry into the building and on all paperwork customers sign. This fee is for preparing power of attorney forms, verifying insurance, obtaining payoff information, maintaining files, etc. Most dealerships have gone up on their processing fees, however, we have kept ours the same since 2018, which makes ours less than the national average. If you would like to discuss this further please feel free to reach us at cr@shelor.com.

October 02, 2022

Of all the sales people I have encountered over the years, Brian Love is simply the best. Not only that, but he made the process of buying the car very positive. He was informative, forthcoming, engagi More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Oct 03, 2022 -

Shelor Toyota responded

Mike, thank you for the great review! We are so glad to hear that Brian delivered such an outstanding purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Shelor Toyota!

October 02, 2022

Greg and Brian were both great. I will continue to do business with Shelor in the future More

by lchurch02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and Brian
Oct 03, 2022 -

Shelor Toyota responded

Thank you fro the great review! We are thrilled to hear that Greg and Brian delivered such a successful purchase experience. Drive safely, and we hope to see you back at Shelor Toyota!

October 01, 2022

Friendly and helpful. They are up front about the costs and get me out quickly More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 03, 2022 -

Shelor Toyota responded

John, thank you for the great review! We appreciate your support and hope to see you back again at Shelor Toyota!

October 01, 2022

I couldn't be happier with my experience at Shelor Toyota. Everyone I spoke with was friendly, knowledgeable, and the sales team went above and beyond to get me in the vehicle I was looking for. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, John, Dave, Andrew
Oct 03, 2022 -

Shelor Toyota responded

We will certainly let all who were involved know you had a fantastic buying experience, Mike. Thanks so much for the glowing feedback and we look forward to your next visit with us! - The Shelor Toyota Team

September 30, 2022

Good service and no delays in waiting for car. We were pleased with the time spent there. More

by hldean45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Shelor Toyota!

September 29, 2022

The service was great and done in a timely manner, the people were very friendly. More

by miniyong829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tignor
Sep 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 29, 2022

Great staff. My vehicle was ready on time and the staff were very friendly. They kept me informed on the progress. More

by kathywalters2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Sep 29, 2022 -

Shelor Toyota responded

Thank you for stopping by to leave a great review of Shelor Toyota! Come by anytime you need.

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