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Shelor Toyota

Christiansburg, VA

4.8
1,996 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,996 Reviews of Shelor Toyota

September 16, 2022

When I picked up my Venza, the service rep, Mackenzie, was courteous and helpful. She explained the service and located my vehicle for me. More

by bcorbett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Sep 16, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that Mackenzie delivered such a successful service experience. Drive safely, and we hope to see you back again at Shelor Toyota!

September 16, 2022

We always have a great experience at Shelor Toyota and this is why we always take our 2020 Tundra back there for service. More

by jsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Sep 19, 2022 -

Shelor Toyota responded

Thank you for your review. We appreciate your kind words and trust in us to assist you! See you again next time here at Shelor Toyota!

September 16, 2022

This dealership is dependable, reliable and courteous. It is easy to make an appointment with them. More

by lady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart and others
Sep 19, 2022 -

Shelor Toyota responded

Thank you for the amazing review! We're happy that the team worked hard to assist you. See you next time!

September 15, 2022

I was greeted quickly the advisor was attentive and very professional made me feel very welcome More

by DOMENIC_SAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Sep 16, 2022 -

Shelor Toyota responded

Thank you for the great review, Domenic! We appreciate your business and we hope to see you again at Shelor Toyota. Drive safely!

September 14, 2022

Everyone was very helpful, and nice Mike Mandy worked with me until he got what I wanted. More

by Chachi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mandy
Sep 14, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Mike and the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 13, 2022

Came for 2 year service. Out in 1 hour, 20 min. No problems, no issues. More

by Stout
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart
Sep 13, 2022 -

Shelor Toyota responded

It was our pleasure to assist you! Thank you for trusting Shelor Toyota with your business and your vehicle. Drive safely until we see you again!

September 13, 2022

Very welcoming. Took my vehicle right in. Fixed what was needed. Quick, efficient, and courteous. More

by jsgravley51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name.
Sep 14, 2022 -

Shelor Toyota responded

These are all things we love to see! It was our pleasure to welcome you with prompt service. Thanks for choosing Shelor Toyota!

September 08, 2022

Can’t say enough good things about Shelor Motor Mile, John Nixon my sales associate who was so knowledgeable, kind and patient with me! I left the lot with my new Highlander confidant I understood how to More

by andersonmech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
Sep 09, 2022 -

Shelor Toyota responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it means a lot to hear that this was reflected in your time working with John and the Shelor Toyota team. Drive safely in your Toyota Highlander, and we hope to see you back again down the road!

September 08, 2022

I mean, I knew what car I wanted, had been in correspondence with them for a month, called e one day and said they had it on the lot. Still took the entire day to get the keys in my hand. Power w More

by rpoyner1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Sep 08, 2022 -

Shelor Toyota responded

Reviews like these are always difficult to read but we do appreciate your honest feedback and hope to use it to grow. We would like to learn more about your visit and, if you're willing, we hope you will give us a call at your earliest convenience to discuss the matter in greater detail. Thank you for bringing this to our attention - Customer Relations – cr@shelor.com

September 08, 2022

Brian Love was helpful and very knowledgeable to make our buying experience great! Love my new Highlander! More

by Kelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Sep 08, 2022 -

Shelor Toyota responded

We appreciate you taking the time to give Brian a shoutout. The Shelor Toyota team loves seeing our customers go home happy and hope you enjoy your new Toyota Highlander, Kelley!

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