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Shelor Toyota

Christiansburg, VA

4.8
2,017 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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2,017 Reviews of Shelor Toyota

September 29, 2022

Great staff. My vehicle was ready on time and the staff were very friendly. They kept me informed on the progress. More

by kathywalters2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Sep 29, 2022 -

Shelor Toyota responded

Thank you for stopping by to leave a great review of Shelor Toyota! Come by anytime you need.

September 29, 2022

I had a great experience at Shelor motor mile in Christiansburg with the purchase of my new 2023 Toyota Camry! More

by wdunf154
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grubb
Report | Print
Sep 30, 2022 -

Shelor Toyota responded

Thank you for your review! Congrats on the 2023 Toyota Camry, we appreciate your business here at Shelor Toyota.

September 28, 2022

Service was fast, thorough, and the employee who helped me was friendly and efficient. Thank you! More

by gnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 28, 2022 -

Shelor Toyota responded

Thank you for reviewing us! We are so glad to hear that the Shelor Toyota team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

September 28, 2022

Very helpful and prompt service; very friendly and welcoming staff that try their best to help you More

by jerryyang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Report | Print
Sep 28, 2022 -

Shelor Toyota responded

Thank you for the great review, Jerry! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 28, 2022

It was the worst customer service Tammy is very rude and disrespectful not happy at all! She never contacted me I would have to contact her about if the parts was in when I called her and asked her about it More

by cheecheeblack73
Recommend Dealer
No
Employees Worked With
Tammy
Report | Print
Sep 28, 2022 -

Shelor Toyota responded

Your review is disappointing to see. This does not sound like the friendly and accommodating assistance we expect from our team, and we apologize for any unwelcoming service and delay in communication. If you're willing, we would like to discuss your experience with you directly and try to make things right. We can't locate your contact information without a full name, so please reach out to Customer Relations at cr@shelor.com when you get a chance. Thank you.

September 27, 2022

Appointment on time . .work scheduled to be done was completed in a short time..much sooner than expected... More

by dmw540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 28, 2022 -

Shelor Toyota responded

Thanks for the five stars for Shelor Toyota! We are glad your services were completed on time and that you were happy with your experience. Take care!

September 26, 2022

Everyone is always very polite & informative when I have questions or don’t understand some things. I also like the fact that I never have to wait very long for the car to be serviced. More

by terrie Miller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 26, 2022 -

Shelor Toyota responded

Terrie, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 26, 2022

The Toyota Rav4 is the third vehicle I have purchased from Shelor Motor Mile. The sales department prioritized my needs and provided a vehicle which exceeded my expectations. More

by bwoodford
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Report | Print
Sep 26, 2022 -

Shelor Toyota responded

Congratulations on your Toyota RAV4! Thank you for your continued business and five-star review. The Shelor Toyota team is grateful to have you as a valued customer. Safe travels!

September 25, 2022

Tammy was very knowledgeable with what I was having done, explained it in layman’s terms. More

by pwhittemo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Sep 25, 2022 -

Shelor Toyota responded

We are so happy that Tammy provided you with stellar service! Thank you! –The Shelor Toyota Team

September 25, 2022

Great customer service and friendly staff. The whole process was very easy and went smoothly. More

by AShively
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Harrison, John Nixon, finance guy.
Report | Print
Sep 26, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

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