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Shelor Toyota

Christiansburg, VA

4.8
1,996 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,996 Reviews of Shelor Toyota

September 08, 2022

Dustin communicated very well keeping me up to date on the cars diagnosis. Much appreciate the kindness he gave me More

by Choopster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 09, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Shelor Toyota team. Drive safely and we hope to see you back again down the road!

September 07, 2022

The service was great got my vehicle repaired ahead of the estimated time and the guy i spoke with was very professional and courteous a great experience and if I need anymore repair’s he will get my busi More

by hostonfloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Sep 07, 2022 -

Shelor Toyota responded

Woohoo! We love hearing that our team exceeded your expectations during your recent service visit. Thank you for trusting Shelor Toyota with your vehicle needs. Until next time, safe driving!

September 06, 2022

The service was timely,complete and economical. I would recommend your service department to anyone.- Jim Stoutl More

by jstout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Sep 06, 2022 -

Shelor Toyota responded

Thank you for the compliments on our team's high-quality service here at Shelor Toyota! Have a great day, Jim!

September 06, 2022

This dealership listened and worked diligently to obtain everything that the customer wanted. The car purchased was new and clean and everything was explained thoroughly. All staff were polite and helpful. More

by L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly messick
Sep 06, 2022 -

Shelor Toyota responded

Thank you for the 5-star review of Shelor Toyota! We are delighted that your purchasing experience with our team went smoothly. Safe driving!

September 05, 2022

Had to wait longer than they told me, but I have no complaints about the service itself. Afterwards, a manager contacted me to apologize for the wait and explained they are working to add capacity to i More

by WW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Sep 06, 2022 -

Shelor Toyota responded

We are very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. We understand your frustration and, if there is anything we can do to address your concerns, please don't hesitate to reach out. Thank you, Customer Relations – cr@shelor.com

September 05, 2022

Caleb, Kay, and Emily provided an excellent buying experience with the purchase of our new Highlander. More

by Volguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb,Kay,Emily
Sep 06, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with Caleb, Kay, Emily, and the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 05, 2022

Matthew was a very nice efficient salesman. Showed me everything about the new Rave 4 that I need to know. I enjoyed doing business with him. More

by Honda fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore and Mark Reynolds
Sep 06, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Matthew and the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

September 04, 2022

Excellent service! Very accommodating! They were able to diagnose and fix my vehicle same day. More

by mboothe301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy
Sep 06, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to earn your business again down the road!

September 03, 2022

Service was fine but it took 2 hrs to do an oil change. Previous service was much quicker. More

by eplinc_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deryl
Sep 06, 2022 -

Shelor Toyota responded

We are very sorry that your oil change took longer than anticipated. We never want to cause our guests any inconvenience and we hope to have another chance to assist you in the future. Thank you, Customer Relations – cr@shelor.com

Sep 06, 2022 -

eplinc_3 responded

Thank you

September 03, 2022

We had a great salesman that was very helpful. I called and he had what I wanted and I drove from Lowgap NC to get it! More

by Kimgough68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey harris
Sep 06, 2022 -

Shelor Toyota responded

Congratulations on your purchase! We appreciate you making the trip to work with us and it is gratifying to have earned your five stars. Thank you from all of us at Shelor Toyota!

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