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Shelor Toyota

Christiansburg, VA

4.8
2,081 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,081 Reviews of Shelor Toyota

October 24, 2022

I’m always greeted with a friendly face. Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! More

by Lady Bichon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Harrison
Oct 25, 2022 -

Shelor Toyota responded

Thanks for the kudos! We're happy to hear you had such a great experience with us. See you next time!

October 20, 2022

You couldn't ask for a better service experience. It was very friendly and the service department was very clean. More

by sam91082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 21, 2022 -

Shelor Toyota responded

Reviews like this make our day, Sam! Thank you for supporting Shelor Toyota with such glowing praise!

October 19, 2022

Kwaku made everything so easy and simple. Takes care of all of our concerns. He is a great sales representative. More

by gbenga.kaka17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku
Oct 20, 2022 -

Shelor Toyota responded

Thank you for your confidence in Kwaku! We are thrilled that you are a happy Shelor Toyota customer and we hope to work with you again down the road. Safe travels!

October 18, 2022

I was expecting a wait since I was told in advance it would be 45 minutes before they could take care in, but it was over 2 hours. Just took in for oil change and inspection and to check tire pressure. T More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 19, 2022 -

Shelor Toyota responded

JP, we are sorry to hear that your visit took longer than anticipated. We strive to deliver a seamless and efficient service experience, and it is never our intention to inconvenience our guests. We assure you that we will work towards improving our communication practices in the future. If there is anything more we can do to assist you, please feel free to reach out to us at Customer Relations – cr@shelor.com. Thank you.

Oct 19, 2022 -

JP responded

It would have been nice to have someone tell me it would be longer than expected. My husband could have picked me up, we do t live far from the dealership.

October 12, 2022

Beverley Messick was our sales person. She was very professional and kept us updated on the delivery of our new Highlander. I would rate her performance as exceptional. More

by cwc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Oct 12, 2022 -

Shelor Toyota responded

We are thrilled that you were so well taken care of by Beverly! Thank you for choosing Shelor Toyota and for stopping by to review us. Enjoy your new Toyota Highlander!

October 12, 2022

John N was wonderful and very helpful to help us find the car we wanted. Although it wasn't available he did find another vehicle that was promised but found out the person didn't want it so we purchased it. More

by tandbwebb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
Oct 12, 2022 -

Shelor Toyota responded

John is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Shelor Toyota!

October 11, 2022

Nice customer service what we ask all answers give and never rush you I call couple time and answer it nice way nice place to buy car More

by Kenpatel81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harris Corey
Oct 12, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 10, 2022

Everything was great for us with the service of our van. They did the research to make sure it was under warranty which saved us a lot. Our only issue was we couldn't pay over the phone with credit card w More

by matthew.jones83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
angel
Oct 10, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 09, 2022

My first experience with Shelor was excellent. Brian was a pleasure to deal with and everything went smooth and easy. I highly recommend them plus I will be buying my other vehicles there in next More

by rperrymyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baringer
Oct 10, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that Brian delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Shelor Toyota!

Oct 10, 2022 -

rperrymyers responded

No problem I have a new Sequoia on order and just waiting for you to get it in.

October 09, 2022

Our salesman, Steve, was very thorough with answering our questions. Shelor was attentive in resolving any issues we had. I hope to have the same top notch service when my Highlander arrives. More

by amarnold2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lancaster
Oct 09, 2022 -

Shelor Toyota responded

We can't wait to tell Steve and the team how much you've appreciated their 5-star care! Thank you from all of us at Shelor Toyota!

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