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Shelor Toyota

Christiansburg, VA

4.8
1,996 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,996 Reviews of Shelor Toyota

September 02, 2022

Was treated with utmost respect, took my car in and called me when it was ready. when i picked it up the attendant explained what they did in full and answered my questions in a professional manner. More

by uneekinva4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Crowell and John Nixon
Sep 02, 2022 -

Shelor Toyota responded

Your review makes our day! We're over the moon our team provided informative communication that made you feel valued. Thank you for being a Shelor Toyota customer!

September 02, 2022

They are very good people and do an excellent job. always purchase and take my vehicles there for maintenance. More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 02, 2022 -

Shelor Toyota responded

Alice, thank you for sharing your wonderful experience with Shelor Toyota! We are ecstatic to hear that it's been an overall great time. Safe driving!

September 01, 2022

I have been doing business with Shelor Toyota service center for a number of years and have been completely satisfied. The employees are always professional and go out of their way to assist you whenever More

by JCSWOP@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Sep 01, 2022 -

Shelor Toyota responded

Your continued confidence in the Shelor Toyota team lets us know we're making all the right moves. Thank you for the wonderful review and we look forward to seeing you again soon!

September 01, 2022

Excellent prompt service in diagnostic and repair! Toyota service rep was polite and experienced on the job. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Sep 02, 2022 -

Shelor Toyota responded

Thank you so much for giving us a shoutout! We love to hear that the Shelor Toyota team was able to deliver a five star experience, Jane!

September 01, 2022

Respectful, friendly service. I brought my car for a standard oil change and tire rotation/balance. It was easy to make an appointment, and they got the work done. More

by Soph24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Sep 02, 2022 -

Shelor Toyota responded

Thank you for stopping in for service and leaving Shelor Toyota a five-star review! We are thrilled to have delivered a seamless experience. Have a great day!

September 01, 2022

Everything went smooth as it possibly could and everyone was very helpful. Great experience with Shelors! More

by K.stewart.40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grubb
Sep 01, 2022 -

Shelor Toyota responded

Thank you for the review. We're happy that the Shelor Toyota team was helpful and nice to work with. See you next time!

August 31, 2022

Dustin was a wonderful help to me with regard to my insurance. He went above and beyond to help me. More

by ShaMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 01, 2022 -

Shelor Toyota responded

It makes us so happy to see Dustin provided outstanding assistance! Many safe and happy miles from everyone at Shelor Toyota!

August 30, 2022

We really enjoyed the hard works from our sales lady. She had to multitask between 3 couples. More

by JeffyTea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Aug 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

August 30, 2022

Service was very good at the dealership. I did not have any issues. Thank you very much. More

by KIP+SHIRLEYGENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
Aug 30, 2022 -

Shelor Toyota responded

Thank you for being such a fan of Shelor Toyota. See you next time!

August 29, 2022

Toyota as a company is top notch. Some dealerships have problems that are minor and can be straightened out. Talked with service advisor about my problem he assured me it'll be taken More

by ecovey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, truly an asset!
Aug 30, 2022 -

Shelor Toyota responded

Thank you for taking the time to speak with our team about your concerns. We aim to offer five-star service, and if there is anything further we can do to ensure you are happy, please don't hesitate to reach out. We hope to earn those five stars soon. Thank you, Customer Relations - cr@shelor.com

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