Shelor Toyota

Great experience for buying a car. They did exactly what they told me before I even arrived to look at a car. They did exactly what they told me before I even arrived to look at a car. More

Very attentive for scheduled tire rotation 1. 5 hours wait previous visits have been shorter.Polite and great customer service however I would hope to not have to wait 1.5 hours for tire rotation 5 hours wait previous visits have been shorter.Polite and great customer service however I would hope to not have to wait 1.5 hours for tire rotation More

Very helpful,love going to this place. Never,every had any plroblems with them.They are the BEST Never,every had any plroblems with them.They are the BEST More

I will not buy again from them, couldn't help me with warranty work for a week ok understood but they also could not get me a loaner for a week not much help warranty work for a week ok understood but they also could not get me a loaner for a week not much help More

Kept me informed through the whole process. Arraigned for a loaner vehicle when there just wasn't enough time to finish everything in one day. (Unfortunately my appointment was later in the da Arraigned for a loaner vehicle when there just wasn't enough time to finish everything in one day. (Unfortunately my appointment was later in the day) More

Great car buying experience . salesman went above and beyond to work with us it is our third vehicle buying from and will be buying again salesman went above and beyond to work with us it is our third vehicle buying from and will be buying again More

Although the mechanic completed the multi-point check, there was no indication that other checks on the scheduled service listed in the toyota book had been completed. This may be due to the generic multi there was no indication that other checks on the scheduled service listed in the toyota book had been completed. This may be due to the generic multi-point checklist used by Shelor does not include them. However, some of the items in the Toyota book for the 45,000 mile service HAD BEEN checked off. Why not the rest? Disappointed with the lack of thoroughness. Not the mechanics fault. Should be required and checked by service representative. More

The Staff at Shelor Toyota are always friendly and very informative about each vehicles that comes in to get their vehicle serviced! I'm the type of person needs to have the same Service Advisor everyti informative about each vehicles that comes in to get their vehicle serviced! I'm the type of person needs to have the same Service Advisor everytime I get my car serviced, because I don't have to explain and repeat everytime to a different person! Plus they can talk to a family member and explain what's going on with my car when they find out my car needs this or here's the problem. They can speak car language that I don't have haha! I'm very impressed overall!! More

I find this service center to be friendly efficient and reasonably priced so I will keep coming back reasonably priced so I will keep coming back More

I normally have excellent things to say about Shelor, but they dropped the ball this time. I made my appointment on-line and requested a GPS update over a week in advance, because I know they have to order i they dropped the ball this time. I made my appointment on-line and requested a GPS update over a week in advance, because I know they have to order it. When I got there, they didn't have it, said it had to be ordered. When I asked why it wasn't already ordered, I was told next time make my appointment by phone, not on-line. That is crazy, why do they offer a service request field on their website?? Now I have to go back for another service arrangement. More