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Shelor Toyota

Christiansburg, VA

4.8
1,998 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,998 Reviews of Shelor Toyota

August 10, 2022

I find this service center to be friendly efficient and reasonably priced so I will keep coming back More

by Fbsell19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Aug 10, 2022 -

Shelor Toyota responded

This is what we love to see! We're so glad our team has earned your confidence with courteous and professional service at a fair price. We look forward to seeing you next time at Shelor Toyota!

August 09, 2022

I normally have excellent things to say about Shelor, but they dropped the ball this time. I made my appointment on-line and requested a GPS update over a week in advance, because I know they have to order i More

by jerome diffell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michelle
Aug 10, 2022 -

Shelor Toyota responded

Jerome, this feedback is disappointing to read. We strive to deliver a seamless and accommodating service experience for our guests, and it is concerning to see that we left the wrong impression. We apologize for the mixup regarding your scheduled appointment and assure you that we will work to prevent this from happening in the future. Lastly, we would appreciate the chance to speak with you directly to see what more we can do to help fix things. If you are willing to discuss this further, please feel free to reach out to us at Customer Relations – cr@shelor.com. Thank you.

August 08, 2022

Bart was extremely helpful in keeping me updated on what was going on with my 4Runner. The vehicle was done and ready when I got there to pick it up. Bart is very professional and it was a great pleasure to More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Aug 08, 2022 -

Shelor Toyota responded

Kimberly–Nothing makes us happier than a 5-star review! We are so glad you enjoyed working with Bart during your recent service visit. Thank you for choosing Shelor Toyota. We look forward to assisting you with your Toyota 4Runner again in the future!

August 08, 2022

Shelor will go that extra mile for you this is the third vehicle I have purchased from them I have been pleased with the other two and didn't check any other dealers More

by rpotter1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Aug 08, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

August 08, 2022

This dealership has friendly, professional employees who explain what is needed and get the car fixed on a timely manner. More

by Elva.miller
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Daryl
Aug 08, 2022 -

Shelor Toyota responded

Elva, thank you for the glowing review! We appreciate your support and hope to see you back again at Shelor Toyota!

August 08, 2022

Service was very friendly and the people in the service department was very friendly and was very fast More

by Linda Woodrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Aug 08, 2022 -

Shelor Toyota responded

Linda, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

Aug 08, 2022 -

Linda Woodrum responded

Thank you

August 08, 2022

Work was good. Kept me informed. Very polite & nice. completed work before it was expected. More

by nanjmanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Aug 09, 2022 -

Shelor Toyota responded

We are thrilled to read that the Shelor Toyota team was polite and kind! Customer service is our priority, so we greatly appreciate this feedback. Until next time!

August 08, 2022

Excellent service, most cars sold at MSRP! ! Low pressure! They have the most cars I've seen. Thank you for not gouging!! More

by rz2c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lancaster
Aug 09, 2022 -

Shelor Toyota responded

Thanks for your wonderful praise of Shelor Toyota! We're so glad we could offer a wide selection of cars and professional assistance. We hope to work with you again down the road!

August 06, 2022

My experience here was first class. Very professional and great communication. I reserved my truck and had it within 3 weeks. This was my second vehicle purchased from here and I’ll be More

by tonyp.duncan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku Boa Amponsem and Ryan
Aug 08, 2022 -

Shelor Toyota responded

We're over the moon we could deliver an exceptional purchase experience! Thanks for trusting Shelor Toyota with your repeat business. Enjoy your new truck!

August 06, 2022

Friendly salesperson not to pushy. Kept us informed during the whole process. I would recommend Brian to any friend looking for a car. More

by roysremodeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 08, 2022 -

Shelor Toyota responded

Your positive review of Brian and the team puts a smile on our faces! Thank you for giving Shelor Toyota your business, we wish you many safe and happy miles ahead.

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