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Shelor Toyota

Christiansburg, VA

4.8
2,083 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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2,083 Reviews of Shelor Toyota

September 01, 2022

I have been doing business with Shelor Toyota service center for a number of years and have been completely satisfied. The employees are always professional and go out of their way to assist you whenever More

by JCSWOP@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
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Sep 01, 2022 -

Shelor Toyota responded

Your continued confidence in the Shelor Toyota team lets us know we're making all the right moves. Thank you for the wonderful review and we look forward to seeing you again soon!

September 01, 2022

Excellent prompt service in diagnostic and repair! Toyota service rep was polite and experienced on the job. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
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Sep 02, 2022 -

Shelor Toyota responded

Thank you so much for giving us a shoutout! We love to hear that the Shelor Toyota team was able to deliver a five star experience, Jane!

September 01, 2022

Respectful, friendly service. I brought my car for a standard oil change and tire rotation/balance. It was easy to make an appointment, and they got the work done. More

by Soph24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Sep 02, 2022 -

Shelor Toyota responded

Thank you for stopping in for service and leaving Shelor Toyota a five-star review! We are thrilled to have delivered a seamless experience. Have a great day!

August 31, 2022

Dustin was a wonderful help to me with regard to my insurance. He went above and beyond to help me. More

by ShaMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 01, 2022 -

Shelor Toyota responded

It makes us so happy to see Dustin provided outstanding assistance! Many safe and happy miles from everyone at Shelor Toyota!

August 30, 2022

We really enjoyed the hard works from our sales lady. She had to multitask between 3 couples. More

by JeffyTea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Report | Print
Aug 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

August 30, 2022

Service was very good at the dealership. I did not have any issues. Thank you very much. More

by KIP+SHIRLEYGENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
Report | Print
Aug 30, 2022 -

Shelor Toyota responded

Thank you for being such a fan of Shelor Toyota. See you next time!

August 29, 2022

Toyota as a company is top notch. Some dealerships have problems that are minor and can be straightened out. Talked with service advisor about my problem he assured me it'll be taken More

by ecovey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, truly an asset!
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Aug 30, 2022 -

Shelor Toyota responded

Thank you for taking the time to speak with our team about your concerns. We aim to offer five-star service, and if there is anything further we can do to ensure you are happy, please don't hesitate to reach out. We hope to earn those five stars soon. Thank you, Customer Relations - cr@shelor.com

August 29, 2022

It is an amazing dealership. They have great employees and prompt and courteous service. I highly recommend them 😁 More

by Heather Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Prescott
Report | Print
Aug 30, 2022 -

Shelor Toyota responded

Heather, It means a lot that you can always rely on the Shelor Toyota team. Thank you for the five stars!

August 29, 2022

All of the staff are friendly and courteous when helping their customers. The best dealership ever! More

by Wferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services department
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Aug 30, 2022 -

Shelor Toyota responded

Thank you for being such a fan of the Shelor Toyota team. We appreciate your support and look forward to your next visit with us!

August 29, 2022

Good customer service. Timely completion of all work performed. Free car wash with the service. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki
Report | Print
Aug 30, 2022 -

Shelor Toyota responded

John, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Safe travels and we hope to see you back!

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