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Shelor Toyota

Christiansburg, VA

4.8
2,001 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,001 Reviews of Shelor Toyota

July 20, 2022

Service was completed in timely, professional manner. They were even able to solve source of a minor problem I was having with my Rav. Very courteous and helpful. More

by billeigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart @ Shelor Toyota
Jul 20, 2022 -

Shelor Toyota responded

Thank you for this awesome 5-star review of your recent service experience with Shelor Toyota! We are thrilled it went seamlessly. Come back anytime!

July 20, 2022

Great experience, salesperson Corey did a great job . My only complaint was waiting for over an hour to get to the buisness office to sign dmv documents. Never wqited 90 minutes for that in my life befo More

by zee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 20, 2022 -

Shelor Toyota responded

Thanks for your review. While we're delighted our sales team provided excellent service, we're sorry to see the wait time was longer than you anticipated. We strive to deliver a seamless experience and would never want to inconvenience a customer. We will use your feedback to improve moving forward. If there's anything you'd like to add, please reach out to Customer Relations at cr@shelor.com. Safe travels ahead!

July 19, 2022

We worked with Matt Moore and he was great from start to finish. He explained us the process well, was responsive, and didn’t pressure us at all which was new for us at a car dealership. We appreciated his More

by saudamini022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Moore
Jul 19, 2022 -

Shelor Toyota responded

It is gratifying to hear that Matt made your experience so communicative and pressure-free! Thank you for choosing Shelor Toyota and for stopping by to review us. Wishing you safe and happy driving ahead!

July 19, 2022

Appointment was started on time and I was out in 45 minutes. Great job. Did not try to upswell me to something I didn’t need. More

by waynef2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jul 19, 2022 -

Shelor Toyota responded

Thanks for supporting Shelor Toyota with your review! We're so glad our team delivered punctual assistance that accommodated your needs. Until next time!

July 19, 2022

The sales staff and financial staff were very friendly and made the purchase easy and quick. It was the best experience I’ve had at a car dealership. More

by Russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman, Mike Parks
Jul 19, 2022 -

Shelor Toyota responded

Thank you so much for taking the time to let us know how much you enjoyed yourself. We will be sure to let the entire Shelor Toyota team know you appreciated all the help. Enjoy!

July 19, 2022

Dustin did a great job as a service agent! He was well versed and pleasant! More

by SONNYDODSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 20, 2022 -

Shelor Toyota responded

Thank you for giving Dustin a shoutout. We're happy that you're happy!

July 19, 2022

The service department was very helpful and courteous when my RAV-4 needed service … they gave me a rental loaner vehicle for 4 days while they found the problem, ordered parts, and completed service in More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t knoq
Jul 20, 2022 -

Shelor Toyota responded

Thank you for putting your trust in the Shelor Toyota service team. We're always happy to step in and help with your Toyota RAV4. Have a great day!

July 18, 2022

I just love getting my car serviced here. Everyone was extremely kind & helpful. It was very clean. This is my 3rd car i bought from this dealership and i am very pleased with the customer More

by roxannehamm95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
woman at the counter
Jul 18, 2022 -

Shelor Toyota responded

It makes our day to see that our team is going the extra mile to keep you coming back to us, Roxanne! Thank you so much for your continued support of Shelor Toyota and we will see you next time!

July 17, 2022

Brian love was a joy to work with, knew is stuff very well complete salesman More

by csutphin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian love
Jul 18, 2022 -

Shelor Toyota responded

We are delighted that Brian and the team gave you a five-star experience! Thank you for taking your business to Shelor Toyota and for stopping by to share your feedback. Wishing you safe and happy driving ahead!

July 17, 2022

I had a really good experience they were really helpful and made me feel comfortable More

by Heysel González
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Love
Jul 18, 2022 -

Shelor Toyota responded

Thank you for the 5-star review, Heysel. It is great to see that our team is going the extra mile to wow you!

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