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Shelor Toyota

Christiansburg, VA

4.8
2,020 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,020 Reviews of Shelor Toyota

June 09, 2022

Excellent service and Dustin was great and very helpful and knowledgeable!!! Always a pleasure to deal with Shelors. More

by Seese64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 09, 2022 -

Shelor Toyota responded

Thank you for taking the time to leave us this great review and giving Dustin a shout-out! He'll be so happy to know you appreciated his help. Have a lovely day from all of us at Shelor Toyota.

June 09, 2022

One word describes it all. Everyone I came in contact with I would have to say was GREAT More

by country bumpkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know them by name.
Jun 09, 2022 -

Shelor Toyota responded

Thank you for sharing this review! It makes us so happy to hear that our entire team was simply great!

June 09, 2022

Good quick reliable service. Took the vehicle in a day early for scheduled service and they worked it in the same day I took it in. This has happened on prior occasions. More

by Rjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 10, 2022 -

Shelor Toyota responded

We really appreciate your repeat business and your confidence in our team! Thank you for choosing Shelor Toyota and for sharing your feedback. We look forward to assisting you again down the road!

June 07, 2022

We received a warm greeting from our sakes person. He was ready to help us with any questions about the Toyota we purchased. More

by emily1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku Boa-Amponsem
Jun 07, 2022 -

Shelor Toyota responded

We are delighted to read about your positive experience! Thank you for sharing how you enjoyed working with our team here at Shelor Toyota. We hope to work with you again down the road. Enjoy your new vehicle!

June 07, 2022

Always great service,Bart did a great job of handling everything.I'd strongly recommend Shelor to anyone More

by Chuckie692
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Jun 08, 2022 -

Shelor Toyota responded

It is wonderful to hear that Bart went the extra mile to ensure that everything was taken care of! Thank you for choosing Shelor Toyota and for stopping by to leave a review. Safe travels!

June 06, 2022

Dealer unable to diagnose navigation problem. Charged me to give me the same symptoms I gave them. Said there is no way to diagnose the problem and want to charge me almost $200 to replace the More

by bustedknee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin et al
Jun 06, 2022 -

Shelor Toyota responded

We contacted Toyota Technical Assistance about your vehicle's issue and they said the next step in the process was to replace the navigation card and to recheck the concern. There could certainly be more to the repair. We wanted to let you know up front there was a possibility the vehicle may need more than the navigation card. At this time you declined the repair. If we can do anything else to assist you, please let us know. Customer Relations – cr@shelor.com

June 04, 2022

Always professional and gives great service. Employees are especially courteous and respectful. It is a pleasure to deal with them. More

by ntw44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 06, 2022 -

Shelor Toyota responded

Thank you for your review! We're glad that the Shelor Toyota team has consistently provided outstanding service. We're grateful to work with valued customers like you!

June 04, 2022

Great experience with Matthew and staff at Shelor Toyota! Yesterday afternoon I found a 2022 4Runner that they had available, and are incredibly difficult to find. After speaking with Matthew he was able to More

by wallsjm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 06, 2022 -

Shelor Toyota responded

Congratulations on your new 2022 Toyota 4Runner! It is great to hear that Matthew and the team took such great care of you and made sure everything was taken care of. Thank you for trusting Shelor Toyota with your business!

June 03, 2022

I was very pleased with my service from Bart. Thank you for applying my coupon. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Jun 03, 2022 -

Shelor Toyota responded

Barbara, thank you for the great review! We are so glad to hear that you had a successful service experience working with Bart. Drive safely, and we hope to see you back at Shelor Toyota!

June 03, 2022

Always excellent service and friendly and expert staff. I have had several several service appointments for my Toyotas and each experience has been top notch. I have purchased vehicles too and those experi More

by liz.symionow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 03, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had such successful experiences working with the Shelor Toyota team. Drive safely, and we hope to see you back!

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