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Shelor Toyota

Christiansburg, VA

4.8
2,042 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,042 Reviews of Shelor Toyota

June 30, 2022

Service advisor (dustin moore) was very helpful, friendly and professional. Enjoyed working with him and the dealership. More

by mvengrin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dustin moore
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Quick and convenient Everything required got done without issues.They even provided a ride home since it was going to take longer than I had expected. Great service! I highly recommend them! More

by JI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 30, 2022 -

Shelor Toyota responded

We are so happy to hear that our team went the extra mile to assist you! Thank you for choosing Shelor Toyota and for sharing your feedback. Drive safely until we see you next!

June 30, 2022

Pleased with friendly greeting and the maintenance of vehicle was taken care of as requested. Waiting accommodations are always comfortable. More

by dbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely and we hope to see you back again down the road!

June 29, 2022

They are always friendly helpful and complete the job in a reasonable amount of time. They also do not try to sell you other parts or services that you don’t need. More

by Swertz6740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back!

June 29, 2022

From the personnel who scheduled the appointment through services provided by Bart, the customer services were excellent. I received a reminder of the appointment. The tech also updated me throughout the More

by psconrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Jun 30, 2022 -

Shelor Toyota responded

We are delighted that we could give you a great experience from start to finish! Thank you for choosing Shelor Toyota and for sharing your kind words about Bart in particular. Drive safely until we see you again!

June 28, 2022

Excellent service. Wonderfully friendly people! Dustin was very helpful and helped choose the right service for my vehicle. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 28, 2022 -

Shelor Toyota responded

Thank you, Dan, for the five-star review for Shelor Toyota! We are happy to see your excellent comments about Dustin and his standout service. Drive safe, and we'll see you down the road!

June 27, 2022

Always great customer service! !! Was able to leave the car to be worked on which fit my schedule better. Always accommodating. More

by elkinsdeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Jun 27, 2022 -

Shelor Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back!

June 25, 2022

I had a wonderful experience. Beverly Messick helped me navigate between my choices and hybrid versus non-hybrid options. She is a wonderful asset. I would highly recommend her an More

by bkwalker527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Jun 27, 2022 -

Shelor Toyota responded

Your review makes us so happy! We're glad Beverly delivered excellent, informative assistance to help you understand your vehicle choices, including the differences between hybrid and non-hybrid. Shelor Toyota is honored to have earned your confidence, thank you!

Jun 27, 2022 -

bkwalker527 responded

Happy to help.

June 24, 2022

Tammy provided excellent information about my rental agreement and when I picked up my RAV4. Always professional and service with a smile! Thank you for taking great care of my Rav4 and me. More

by dsantolla65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy and Bart
Jun 24, 2022 -

Shelor Toyota responded

Thank you for the great review. We're glad to hear that Tammy and the team took excellent care of your RAV4! We appreciate the kind words, and we'll see you again next time here at Shelor Toyota!

June 24, 2022

Service employees were friendly and efficient. They explained everything that was needed. The waiting area was comfortable. More

by Darrell d smith 1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart dowdy.
Jun 24, 2022 -

Shelor Toyota responded

Thank you for your praise, Darrell! We're glad our team welcomed you with communicative, professional assistance and that the waiting area was accommodating. We hope to work with you again at Shelor Toyota!

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