Back

Shelor Toyota

Christiansburg, VA

4.8
2,020 Reviews

2230 Roanoke St

Christiansburg, VA

24073

Directions

By Type

2,020 Reviews of Shelor Toyota

May 04, 2022

As always, my service appointments was timely, the employees were friendly, considerate and knowledgable and I have never felt that I was being taken advantage of. More

by barbv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure.
May 04, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

This time very professional very nice , kept me informed about my truck. This was the first time I had a good experience here thanks I really appreciate the lady handling this More

by miked0104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
May 06, 2022 -

Shelor Toyota responded

Mike, thank you for the review! We want the most for our guests, and we are so glad to hear that you had a successful experience working with the team. If there is anything more we can do to assist you or anything else you would like to share regarding your previous experiences, please don't hesitate to reach out to us directly. Thank you. Contact: Customer Relations – cr@shelor.com

May 06, 2022 -

miked0104 responded

That response was before my truck broke again 2 hours after leaving the shop for the same issue then I realize your Mechanic left a part of the truck and seems like they can’t find it but my trucks back over there and I’m waiting to find out if they’re gonna fix the truck or not somebody needs to contact me ASAP

May 03, 2022

Ryan and Sarah were excellent. The process was seamless. I will always recommend Shelor Motor Mile More

by jcox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman, Sarah Camper
May 03, 2022 -

Shelor Toyota responded

Thank you for the review! We are glad to see that Ryan and Sarah were wonderful to work with. We appreciate your feedback and kind words. See you again next time!

May 02, 2022

Really pleasant talking with our dealer. Very knowledgeable, patient, thorough, and excellent representation. Made me feel like he’s was working for new to get me the best deal More

by Sam.Eppfxst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Barianger
May 02, 2022 -

Shelor Toyota responded

Thank you for the great review, Sam! We are so glad to hear that you found the right vehicle working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

May 01, 2022

Absolutely the best car buying experience of my life. I highly recommend Shelor and especially Ryan. More

by Bmrball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
May 02, 2022 -

Shelor Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with Ryan. Drive safely, and we hope to see you back again at Shelor Toyota!

May 01, 2022

Cheap and petty I purchased a55000 vehicle and they would not give me a tank of gas I don't think I was asking for much do you More

by heavybb2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
May 02, 2022 -

Shelor Toyota responded

Our company policy has always been that used cars get half of a tank of fuel or $20 worth. You left with 3/4 of a tank of fuel. We apologize if this upset you. Thank you for your business, Customer Relations – cr@shelor.com

May 01, 2022

Don’t know a lot about them. My check engine light came on took it there, did a a diagnostic and cleaned around the gas cap, etc. Nothing big. More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 02, 2022 -

Shelor Toyota responded

We appreciate you trusting us with your vehicle, Val. Thank you for taking time to share this feedback. For all your future auto service needs, Shelor Toyota will be here to help!

April 29, 2022

I ordered what I wanted, was kept updated, and the final sales process was professional and pleasant. More

by Jfike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley Messick
Apr 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

April 29, 2022

Was in for regular 5ooo mile service. Work was done in a timely manner and I was on my way home. I will recommend this dealership to anybody. More

by bill485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 29, 2022 -

Shelor Toyota responded

Thanks for trusting Shelor Toyota to get the job done. We look forward to seeing you again next time!

April 29, 2022

Everything went great! Even bought tires too. Great deal on those. The service lady was very helpful, and nice! More

by croys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 29, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back!

...
81
...