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Shelor Toyota

Christiansburg, VA

4.8
2,001 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,001 Reviews of Shelor Toyota

January 11, 2022

Brian Lawless is always so helpful when I bring my car to service. Knowledgeable, friendly, honest! I recommend Brian for all your service needs. More

by Sjguthrie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Jan 11, 2022 -

Shelor Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experiences with Brian! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Shelor Toyota

January 10, 2022

Good to deal with but service is kind of slow just because of the paperwork. Not a problem but just takes all day to purchase a car. More

by ddyer320000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4 running
Jan 10, 2022 -

Shelor Toyota responded

Thank you for this review. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. We will be sure to use this feedback to improve our efficiency moving forward. Drive safely in your new vehicle, and please don't hesitate to reach out to us at cr@shelor.com if there is anything more we can do to assist you!

January 10, 2022

Upon arrival, the Shelor Toyota dealership was very nice & clean. Corey Harris greeted us as we entered through the door, he was very polite and was outstanding throughout the purchase process. I will recom More

by Sikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Camper
Jan 10, 2022 -

Shelor Toyota responded

We're elated to hear that Corey was an asset throughout your visit! Thank you for the kind words and for taking your car-buying needs to Shelor Toyota - your recommendation and support mean the world to us. Safe travels in your new ride!

January 08, 2022

Great customer service, a lot of used cars to pick from. Getting financed wasn't a problem More

by puddyta53@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jones
Jan 10, 2022 -

Shelor Toyota responded

It's great to hear that your buying experience went off without a hitch - this is what we strive for! All of us at Shelor Toyota appreciate the kudos and hope you enjoy your new-to-you vehicle. Have a great day!

January 08, 2022

They are fair and they work with me to find the right solution in my price range. More

by Sdtickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 10, 2022 -

Shelor Toyota responded

We're happy to hear that our team's accommodating care has meant so much to you. Your satisfaction is our ultimate goal, and we're glad we're hitting the mark. The Shelor Toyota team thanks you for your kind review, and we hope we'll see you again next time you require service!

January 06, 2022

I’ve purchased 2 brand new vehicles from Shelor. I will always do business with Shelor. Specifically I dealt with Michelle Vaught in the Toyota store and purchased a Tacoma. A+ rating! More

by Kevin@kevinscottonline.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Vaught
Jan 06, 2022 -

Shelor Toyota responded

It is fantastic to have your support in our business! Thank you for the five-star review for Shelor Toyota and for taking the time to share your experience working with Michelle. We'll pass your thanks along for ensuring you loved your new Toyota Tacoma. Enjoy the new truck!

January 06, 2022

great service. timely and always courteous!! would recommend this dealership to anyone. thanks a lot More

by db5834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tammy
Jan 06, 2022 -

Shelor Toyota responded

Thank you for your continued business and your great review! we look forward to welcoming you back to Shelor Toyota next time. Drive safely!

January 05, 2022

Awesome customer service and mechanics. Always do a wonderful job! I would not go anywhere else! More

by rlatkinson70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE
Jan 05, 2022 -

Shelor Toyota responded

Thank you for being a loyal Shelor Toyota customer! We are thrilled that you can trust our team to keep your vehicle running smoothly and safely. Have a great day!

January 05, 2022

In this time of scarce inventory, they had the car I wanted, which led me to the dealership. I first connected using their internet process and got a quick and informative response. The total experience More

by bwandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Jan 06, 2022 -

Shelor Toyota responded

Congratulations on your new car! We are thrilled that our team could deliver a great experience and help you drive away in the vehicle you wanted. Thank you for choosing Shelor Toyota and for sharing a review!

January 04, 2022

Did not receive Owner's Manual with vehicle. I ended up buying one on ebay. Really need the Navigation and Multimedia System owners manual. More

by bob12.spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pinto, Corey Harris
Jan 05, 2022 -

Shelor Toyota responded

Thanks for your feedback, Bob. We're sorry there wasn't a print version of your Owner's Manual available. As a reminder, you can view and download the Owner's Manual for the 2020 Toyota Tacoma digitally at https://www.toyota.com/owners/resources/warranty-owners-manuals.tacoma.2020. If you need any additional help with this, we are still available as a resource. Safe travels! Contact: Customer Relations – cr@shelor.com

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