Sherman Dodge Chrysler Jeep RAM

Good service I came in because I bought a used car 2 months ago and the check engine light came on and the tire pressure light. It was going to cost me over $700 t I came in because I bought a used car 2 months ago and the check engine light came on and the tire pressure light. It was going to cost me over $700 to get it repaired. The salesman showed me why I should get a new car and I did. More

price and selection they have an above average amount of vehicles in stock,so they probably have the particular car your looking for. they had the best prices compared to they have an above average amount of vehicles in stock,so they probably have the particular car your looking for. they had the best prices compared to all the other dealers. Jose Gormaz helped me out big time! More

Worst ever at any dealership Bought a car with promise to fix a couple of dings on the car, well droped the car off after a few days calked left over 30 voice mail for statis on r Bought a car with promise to fix a couple of dings on the car, well droped the car off after a few days calked left over 30 voice mail for statis on repair no call backs. It's been almost 3 weeks was told this morning it might be ready friday. We will see. Also called this morning and sime but wipe manager hung up on me. Wasn't interested in hearing me out after I told him it was going on 3 weeks and needed it resolved. Ill update tomorrow if car us ready and if anything was really done. STAY AWAY SERIOUSLY More

Terrible I went in to get my service done, after I left my engine light was on and my car kept like jumping everytime I would accelerate, I called and they tol I went in to get my service done, after I left my engine light was on and my car kept like jumping everytime I would accelerate, I called and they told me it would go away and now I have to pay $800 to get my transmission fixed. More

Excellent reliable service Chris is a great guy, always take care of business and gives you upfront information. My car always feels and sounds great when it visit Sherman. Chris is a great guy, always take care of business and gives you upfront information. My car always feels and sounds great when it visit Sherman. More

Worst dealer experience Totally unprofessional and borderline deceitful. Made an appointment to see 1 specific car after confirming it was still available for sale. At least Totally unprofessional and borderline deceitful. Made an appointment to see 1 specific car after confirming it was still available for sale. At least 3 people reached out via email to confirm my same-day appointment. One was the internet concierge (who even sent a second reminder to me about my appointment, second was the internet sales Manager, and third was someone to preliminarily review my trade-in. Drove an hour and a half (one way) to this dealer to test drive and purchase the specific car I inquired about. It was the color I wanted and had specific features I needed. Upon my arrival I asked for the person the appointment was with and the ‘next up’ guy in the lot said oh I work for her and can help you. Waited close to 25 minutes for him to look for the keys of the car I’m test driving. He finally returns with ‘oh I’m sorry, the car you called about is a demo car and the finance manager is driving it, it’s not here right now, but I can have it here TOMORROW at 9:00 AM, would you like to come back then and drive it or would you like to drive another similar car now? (No, the whole point of making an appointment was to drive the car I inquired about) Seriously??? And then I’m asked if I’d like to put a deposit down to hold the car and come back when it’s back at the dealership.. xxx . (Sure...... here’s my hard earned money, I’ll drive back 90 minutes home and return another day at your convenience when the car makes it back ... what time can I make another appointment? 🙄) Not one single person throughout the day and several emails mentioned the car I was coming to see wouldn’t be there, nor that it was a demo car. Very misleading and omitting key details. The good news in all of this is I drove to James Chrysler Jeep in Hampshire (after calling from the Sherman parking lot to confirm the car was there ... it was .... and I made and appointment that started with a test drive and ended with a drive home in a brand new Jeep Grand Cherokee!! ) Happy to give my hard earned money to a reputable dealer and not get a bait n switch run around! More

Great Honest Service Bill Koller was the gentlemen providing me customer service. He was well informed and everything he told me upfront turned out true. He stayed in cons Bill Koller was the gentlemen providing me customer service. He was well informed and everything he told me upfront turned out true. He stayed in constant communication, explained my issues in explicit detail, and provided an accurate cost estimate. The cost actually came in lower than the estimate which was a wonderful surprise. I appreciate his work and the overall experience. Thanks. More

Excellent service I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he c I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he checked and make sure it was all covered under warranty the best service ever this is the fourth time I've taken my jeep to Sherman doge service department super nice Stand behind there work I would recommend Sherman Dodge to my family and all of my friends More

Overall good, but employees do not respect each other. Very laud and messy, no any respect to each other. I am just putting 5 star cuz at the end we got good deal and find our dream car. Otherwise 1st meet Very laud and messy, no any respect to each other. I am just putting 5 star cuz at the end we got good deal and find our dream car. Otherwise 1st meeting was not so friendly. More