
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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great keep the way!!!.Bathroom could be a little bet cleaner.and the time for oil chane ,could be a little shorter than 3hr,other things are ok. keep the way!!!.Bathroom could be a little bet cleaner.and the time for oil chane ,could be a little shorter than 3hr,other things are ok. More
Romino to the rescue I had talk to a salesman regarding what type of car I was interested in made arrangements to come in on a particular day and time and he was supposed I had talk to a salesman regarding what type of car I was interested in made arrangements to come in on a particular day and time and he was supposed to send me some email listings to review ahead of time. I never got an email from this particular salesman came in and the date and time what was arranged and found out he was not even working that day. A young salesman named Romino came up to me and asked me if he could assist me , we quickly reviewed what I was interested in, he showed me a list of vehicles we check them out test drove them. He was very professional and how he conducted himself which is the reason why we drove away with the car that day More
Very welcoming, did the work well and timely Easy to make an appointment. Began work timely and finished in time expected. Pleasant greeting, explained everything. checked for additional recalls. Easy to make an appointment. Began work timely and finished in time expected. Pleasant greeting, explained everything. checked for additional recalls. Recall problem resolved other work at a reasonable price More
Purchasing a Used Vehicle UPDATED REVIEW: I made an appointment to check out a few vehicles, but I had my heart set on a Jeep. When I arrived, it was a bit busy, but seeing a UPDATED REVIEW: I made an appointment to check out a few vehicles, but I had my heart set on a Jeep. When I arrived, it was a bit busy, but seeing as I had an appointment, I was able to be seen within about 15 minutes. The process was (relatively) painless, but as most car purchases, it took quite a few hours from start to finish. There was a complication with my purchase, so I was in the dealership from about 2:30pm until about 8:30pm. It was worth the wait, however, because I left with my dream vehicle. I am updating my review because I am unsatisfied with the process of making my purchase. While I was at the dealership, my salesperson mistook my information and had me approved for a loan with the wrong credentials. I did not find out until after the office had closed at 7:00pm, and I had to stay in the office and wait until they got me REAPPROVED for a loan with another finance company (after, of course, telling me that there was only one bank that could finance me and then another one magically appeared). I get the tactics, but I'd rather work with honest people and not people who LIE to make a quick buck from a single female. After I left the dealership, I received multiple phone calls, text messages (against my wishes), and was LIED to again about being sent emails that were never sent claiming that they didn't have any of my documents. When I was in the office, the salespeople made FOUR COPIES of my Driver's License because they kept losing them. I gave them a copy of my pay stubs, which they lost, and a copy of my proof of residence, which they lost. Then, I was told that I needed to send all of my own documents to the finance company! The finance company didn't even get a receipt for my down payment, and were asking me for that too! They sure knew how to take my money, but can't seem to figure out how to do the rest. So I had to do it on my own. I wish I purchased my vehicle from somewhere else. And I complained, and they don't care. I have never had these issues before. What was the point of me bringing in all of my documents if they weren't going to keep up with them and I was going to have to go through all the trouble to do it myself. I am so dissatisfied. I also got 0 perks from purchasing my vehicle here. No free oil changes, no car wash, no complimentary check up, nothing. Will not be purchasing from here anytime soon or recommending them to anyone any longer. More
Great Service I always have wonderful people helping me, and they go above and beyond great servicing! I'll only ever buy Wranglers, and ONLY from Sherman...thank I always have wonderful people helping me, and they go above and beyond great servicing! I'll only ever buy Wranglers, and ONLY from Sherman...thank you! More
Great experience Big thanks to Krystoff - terrific experience - very straightforward and no-nonsense. Also moved through the process pretty quickly, which was very imp Big thanks to Krystoff - terrific experience - very straightforward and no-nonsense. Also moved through the process pretty quickly, which was very important to me. Look forward to servicing the vehicle there. More
Superior service Always a pleasant welcome. Fast service. Very cordial staff. New car sales well informed about vehicles on lot. Look forward to doing business with Sh Always a pleasant welcome. Fast service. Very cordial staff. New car sales well informed about vehicles on lot. Look forward to doing business with Sherman. More
6hrs to replace faulty battery Cannot give you good review since you are unable to perform job within reasonable time If I didn’t push your advisor will never bother to call or ad Cannot give you good review since you are unable to perform job within reasonable time If I didn’t push your advisor will never bother to call or advise Job itself was done very good More
Great experience Thank you 😀😀 I had a wonderful experience at Sherman Dodge My sales person was scott Solomon Great guy to work with when you’re buying a new car he answers I had a wonderful experience at Sherman Dodge My sales person was scott Solomon Great guy to work with when you’re buying a new car he answers all my questions. yes I will recommend this place .To buy your new car from and Scott Solomon Great sales person And I recommend that he gets a raise thank you very much. Sherman Dodge for great customer service and you’re great people that you have work at Your dealerships in Skokie.🤩🤩 More
Recall on the 300 I took my Chrysler 300 in for a recall on the alternator The Service Department had me scheduled and told m it would take 6 hours, so I was prepared. I took my Chrysler 300 in for a recall on the alternator The Service Department had me scheduled and told m it would take 6 hours, so I was prepared. They ran into some unexpected issue with the airbag and asked to keep the car until the next day. Got a call early the next day and the car was ready to go More