
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,675 reviews
Quick and easy I was able to get in, test drive the car I wanted, make a deal, and get out quickly. Dariusz was very helpful during the process. I was able to get in, test drive the car I wanted, make a deal, and get out quickly. Dariusz was very helpful during the process. More
Excellent customer service with positive engery. I like they way they treat their customers I have had horrible experiences before but jeep dealership is excell customer service with positive engery. I like they way they treat their customers I have had horrible experiences before but jeep dealership is excellent More
Poor customer service, false advertising The salesman that we worked with (MIchael) wasted a lot of time driving us to "the lot" to checkout a vehicle that he could not even find. He would n The salesman that we worked with (MIchael) wasted a lot of time driving us to "the lot" to checkout a vehicle that he could not even find. He would not look us in the eye and other than our first handshake, we never shook hands on a deal or were congratulated. Seems like management is not training the sales team and just telling them "go...sell!". The website showed an MSRP price around $35,000 with up to a $12,000 reduction based on rebates. We qualified for certain rebates, but some of them conflicted with others, so the website is giving false advertising since no one could ever achieve all the rebates. Overall, the car sales process is broken, but we felt dissatisfied and taken advantage of when we left with our vehicle. NOT a good experience. Time for management to do some training and provide more of a customer service feel vs. just take-take-take. More
Great customer service David G and his team was such a great help to me got me a used vehicle (new to me) for a reasonable price David is such a blessing to me David G and his team was such a great help to me got me a used vehicle (new to me) for a reasonable price David is such a blessing to me More
Walk in drive out!!!! GREAT CUSTOMER SERVICE I GOT EXACTLY WHAT I WANTED 2018 DODGE DURANGO GT AWD!!!! A++++ EVERYBODY TREATS YOU WITH SENSE AND RESPECT!!!! I LOOK FORWARD GREAT CUSTOMER SERVICE I GOT EXACTLY WHAT I WANTED 2018 DODGE DURANGO GT AWD!!!! A++++ EVERYBODY TREATS YOU WITH SENSE AND RESPECT!!!! I LOOK FORWARD TO UPGRADING TO AN SRT DURANGO!!!! More
ReCall I had received a notice of recall for my jeep and I made an appointment and took my car in. I was dealt with professionally and in a very courteous ma I had received a notice of recall for my jeep and I made an appointment and took my car in. I was dealt with professionally and in a very courteous manner and the car was seen to in good time and the whole process was quite painless. I was very impressed by the service. Thank you. More
Not terrible. But not good Car was stuck in 4x4. Needed a new motor in the transfer case. Replaced one tie rod end, had to do the other one . Cleaners broke the hood when they w Car was stuck in 4x4. Needed a new motor in the transfer case. Replaced one tie rod end, had to do the other one . Cleaners broke the hood when they were cleaning the car. Wouldn’t shut close. Few more underlying issues. Description of what the car had wasn’t even close to what was entailed on the website. Car was more then likely doctored up when we took it on a test drive. Told me to come back to get the hood fixed. Left my car for the day. Then said it would be 360$ to fix a simple latch. The one manager, Abe, was a total clown and just sucked as a person. Would not recommend this place. Only thing keeping me from reviewing it one star was the salesman Andy. More
Great They were nice when we showed up showed us to the salesman Wilson, who was awesome, quick, polite, and helped us get a car that was closest to our pri They were nice when we showed up showed us to the salesman Wilson, who was awesome, quick, polite, and helped us get a car that was closest to our price point and kept us from walking out when dealing with a different sales man; my husband even bought him lunch. More
Bought a Jeep Service was great and helpful. Came in to trade in my Mitsubishi. They explained everything to me step by step. Witek was very easy to work with. Service was great and helpful. Came in to trade in my Mitsubishi. They explained everything to me step by step. Witek was very easy to work with. More
Horrible service Consistently getting cheated by the service dept trying tocharge me for things that do not have to be done. No call backs. Will never do business with Consistently getting cheated by the service dept trying tocharge me for things that do not have to be done. No call backs. Will never do business with them again. More