
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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great mary the sale girl was great she took the fear out of dealing with slicky used car salemen what wwll warbird was the chrysler hemi first used mary the sale girl was great she took the fear out of dealing with slicky used car salemen what wwll warbird was the chrysler hemi first used in? how much faster did it fly? there is no mention anywhere of the top rating dodge received from j d powers i am a retired mechanic of 50 years and always believed in talking to peolple and not relying on surveys Gog bless joe thomas More
Mr. Zach (24473) was nice and treated me with respect. I didn't have to wait long. There are few that I will let help me except that one I had a while back. I still get mad when I see him. didn't have to wait long. There are few that I will let help me except that one I had a while back. I still get mad when I see him. More
It was overall a great experience. The salmon met me at my car and immediately started asking me questions. I was able to test drive the car that I ended up purchasing in 10 minutes of arriving. my car and immediately started asking me questions. I was able to test drive the car that I ended up purchasing in 10 minutes of arriving. More
horrible unreliable dealership They were very unreliable not responding once they sold the car to me but would respond super fast when i was intrested buying a car they would respon They were very unreliable not responding once they sold the car to me but would respond super fast when i was intrested buying a car they would respond fast. More
Earl was great, and he was very helpful answering my questions. I will be back for my next oil change. I needed to know someone like Earl, is friendly and genuine. Thanks! questions. I will be back for my next oil change. I needed to know someone like Earl, is friendly and genuine. Thanks! More
Yes the dealership helped me get the car I wanted. However they did not give me the upgrade which I could have got at the price I paid. They were not honest about lowering the payments after several a However they did not give me the upgrade which I could have got at the price I paid. They were not honest about lowering the payments after several attempts to do so. It was disappointing that they would take advantage of me. More
Worst Car buying experience ever buyer Beware! salesperson got over on me with tactics I should have caught. She was good! and the only acceptable part of everything. For a cash sale they pushed f salesperson got over on me with tactics I should have caught. She was good! and the only acceptable part of everything. For a cash sale they pushed financing papers on me instead of giving me a bill of sale for my bank like I asked, they ran our credit without permission (technically illegal), they tried to cram an extended warrranty on us without out even offering it or explaining it, he also misled me on the costs and details. Documents were signed via a desktop screen and conveniently the pages were bigger than screen and he only scrolled to signature and initial boxes while obstructing view with his arms, When I asked questions or details he got gruff and defensive. when it came to the optin for warranty instead of explaining it he barked at us "you don't want to leave without a warranty do you" and he proceeded to knock down my questions and concerns. We were never given physical documents to review they gave us a flash drive and when we got home to review we found and read some important things that were never disclosed in signing. most importantly there was a section that said in Big Red letters that once signed there is no cooling off period never saw that when signing. Hello. Also there were items on the screen that did not appear in items on flash drive. Part of the negotiated deal was to fix windshield which had a couple small chips right in the center. When I picked it up all they did was seal the chips and called it a repair. If they would have said they were only going to fill the chips and that we would forever see them right in the middle of windshield we would have tried to negotiate a better deal or walked away from it. Its only $200 approx. to replace windshield! They made us wait throughout entire process both days past the hours of my bank being open. I asked finance guy Frank for business card and he said he didn't have one and now it appears a Frank doesn't even show up on list of employess! When we brought back for windshield repair there were a couple of other small things that we asked about an estimate and they gave us an estimate of $1100 for $325 worth of repairs but they did offer 50% off! Really! upon noticing the unsatisfactory repair showed it to my salesperson and she said she would try to work it out, she never got back to me and ignored my texts and now they want me to give a good review! BUYER BEWARE and be very wary of what you sign. We are happy with vehicle but not the final deal which is partially my fault. Certainly the treatment and disrespect from financing as well as questionable practices I would not recommend and will not be going there to replace our other vehicle or business vehicles. More
oil change Made and appointment they were ready I was out in an hour Very Quick and fast they also practiced great social distancing during these times Made and appointment they were ready I was out in an hour Very Quick and fast they also practiced great social distancing during these times More
Very friendly dealership I was greeted in a very friendly manner and everyone I dealt with was very pleasant. Sales people seemed to be very knowledgeable. I worked with Sam I was greeted in a very friendly manner and everyone I dealt with was very pleasant. Sales people seemed to be very knowledgeable. I worked with Sam Garner. More
Easy going experience I had as great of an experience at a car dealer as anyone can have buying my Jeep. I was greeted by Sam Gardner outside, told him what I was looking f I had as great of an experience at a car dealer as anyone can have buying my Jeep. I was greeted by Sam Gardner outside, told him what I was looking for and we were off test driving vehicles to make sure of what I wanted. I was expecting negotiations to be long but was surprised we agreed to figures pretty quickly. Waiting to sign up with finance took a little long but once I was in, Anthony, made things go quick. I don't expect to be buying any other vehicles soon but I'd go back if I did. More