Sherman Dodge Chrysler Jeep RAM - Service Center
Skokie, IL
540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center
Keep Recall Service Did a great job and I was in and out in under an hour. The staff and friendly and I received service with a minute of arriving. Did a great job and I was in and out in under an hour. The staff and friendly and I received service with a minute of arriving. More
Service tech did a great job, the issued was resolved. Tech was clear with what the issue was and was able to explain clearly. i will return if any other problems arise, Thanks Kris King Tech was clear with what the issue was and was able to explain clearly. i will return if any other problems arise, Thanks Kris King More
Repair recalls, light repair, paint touch up, vehicle milage We will NEVER return to your location for service. Car was promised same day, You could not get the part in time. Paint touch up not done. Quoted pr We will NEVER return to your location for service. Car was promised same day, You could not get the part in time. Paint touch up not done. Quoted price for repairs over the phone was not correct, we had to pay almost $1000.00 more. Even when called that car was done, when arrived for pick up, it still was not ready. Many customer service complaints, to many to list ! More
Terrible I went in to get my service done, after I left my engine light was on and my car kept like jumping everytime I would accelerate, I called and they tol I went in to get my service done, after I left my engine light was on and my car kept like jumping everytime I would accelerate, I called and they told me it would go away and now I have to pay $800 to get my transmission fixed. More
Excellent reliable service Chris is a great guy, always take care of business and gives you upfront information. My car always feels and sounds great when it visit Sherman. Chris is a great guy, always take care of business and gives you upfront information. My car always feels and sounds great when it visit Sherman. More
Great Honest Service Bill Koller was the gentlemen providing me customer service. He was well informed and everything he told me upfront turned out true. He stayed in cons Bill Koller was the gentlemen providing me customer service. He was well informed and everything he told me upfront turned out true. He stayed in constant communication, explained my issues in explicit detail, and provided an accurate cost estimate. The cost actually came in lower than the estimate which was a wonderful surprise. I appreciate his work and the overall experience. Thanks. More
Excellent service I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he c I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he checked and make sure it was all covered under warranty the best service ever this is the fourth time I've taken my jeep to Sherman doge service department super nice Stand behind there work I would recommend Sherman Dodge to my family and all of my friends More
Review from customer I came into Sherman Dodge to get an oil change on 09/10/2019 when I first got my car the salesman Fawaz LIED to me and told me my oil changes would be I came into Sherman Dodge to get an oil change on 09/10/2019 when I first got my car the salesman Fawaz LIED to me and told me my oil changes would be free as long as I come back to the dealership only to find out he LIED just to get a sale out of me from buying my car.. other than that I had a GREAT experience with the service man named Bill. He went above and beyond to turn my frown into a smile and I truly appreciate him!! He definitely deserves some type of award phenomenal job Bill. More
Waited forever for a simple oil change So I needed to get an oil change and came in roughly 9am I was told that they were backed up so it would be about 1 -1.5 hours and I was okay with tha So I needed to get an oil change and came in roughly 9am I was told that they were backed up so it would be about 1 -1.5 hours and I was okay with that I waited in the waiting room for an hour, then 2 passed and I started getting restless at about the 2.5 hour point I texted them and they said they were finishing up the paperwork. The duration was over 3 hours and other customers who had come in after me but got the same service left before me. The only reason I gave 2 starts was because my previous oil change went fine and the massage chairs were a heaven sent. More
Not very Helpful . Didn't understand my situation and did nothing that will make me like the service that was provided to me. I was not happy at all. . Didn't understand my situation and did nothing that will make me like the service that was provided to me. I was not happy at all. More