Shottenkirk Chevrolet - Service Center

They are always easy to work with. So glad to see a lot of the same faces that i. Have seen for years. So friendly. So glad to see a lot of the same faces that i. Have seen for years. So friendly. More

Always well taken care of when having service work done, and always done in a timely manner. and always done in a timely manner. More

Absolutely love and trust this dealership. I would never go anywhere else. We are a Chevy family I would never go anywhere else. We are a Chevy family More

This dealership has the best service department in the entire nation. They treat customers with respect and thoroughly explain all details of the work. entire nation. They treat customers with respect and thoroughly explain all details of the work. More

Great experience. Everything was ready to go when I got there. Signing papers, getting plates and all that only took a few moments and I was out and back to work! F Everything was ready to go when I got there. Signing papers, getting plates and all that only took a few moments and I was out and back to work! Fantastic group of people More

Wasn’t happy they tried to add $6900 dollars for extended warranty, gap insurance and another separate service plan for tires, dents etc. without being upfront about the cost. They just wanted to add it to t warranty, gap insurance and another separate service plan for tires, dents etc. without being upfront about the cost. They just wanted to add it to the loan and give the monthly payment. I had to ask multiple times for the cost of the extended warranty. More

Everyone in the service dept. and the parts dept. are very helpful! I was a little late and there were no problems. and the parts dept. are very helpful! I was a little late and there were no problems. More

Bailey was extremely customer focused and worked efficiently with a technician to solve my problem. efficiently with a technician to solve my problem. More

I was late and they still took me when they did not have to . Was very quick too! to . Was very quick too! More

Good - They answered when I called and were honest. Bad - everything else.... I had a check engine light come on and I took it to autozone to have them read it. I then called Shottenkirk service. I to Bad - everything else.... I had a check engine light come on and I took it to autozone to have them read it. I then called Shottenkirk service. I told them I had the diagnostic code and they too confirmed it. They quoted me $1,500 to replace the fuel pressure pump! Another place in town quoted me $500. ($1,000 difference) I went to pick up my car because I obviously wasn't going to have them replace it for that price and they handed me a bill for $80 (diagnostic fee). I said that was ridiculous because I already told them the diagnostic code and autozone does it for free. Bottom line.... their costs are ridiculous and the $80 diagnostic fee was disrespectful. They just lost a returning customer for it. More