Shottenkirk Chevrolet - Service Center
Quincy, IL
121 Reviews of Shottenkirk Chevrolet - Service Center
I scheduled an oil change and tire rotation for Oct 25th at 12 pm. I arrived 10 minutes early and was told everyone was out to lunch (dont know why they scheduled for lunch time. About 20 mintus after 12 at 12 pm. I arrived 10 minutes early and was told everyone was out to lunch (dont know why they scheduled for lunch time. About 20 mintus after 12 they took my truck back to the shop. I also had a slow leak in the left front tire (which had been "fixed" once already by them). At 1::20 my truck was done (or so I thought). The service advisor said they resealed the front tire. When I got to the truck I seen the tires were NOT rotated and I did not see that the tire had been resealed as I could not see where the tire was "swabbed". I went back in and talked to the service advisor and she said they did not rotate the tires due to the front tires were in better condition than the back and the tech said he would advise not to rotate. I can see no difference in the front or back. Advisor said she took the rotation off and did not charge. (I had a discount card w/free tire rotation). THEN when I started to drive home I could smell oil on the manafold. When I got home I opened the hood and seen a large oil spill on the drivers side of the engin. POOR scheduling, and even worse service. Terry Gibson customer #223362 invoice 371175 More