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Shottenkirk Chevrolet - Service Center

Quincy, IL

4.5
93 Reviews
Call Service Center (217) 228-6500

93 Reviews of Shottenkirk Chevrolet - Service Center

Sort by
April 04, 2024

they are always courteous and polite. we always take my car there for it`s service work. More

by MICKEY3473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Shottenkirk Chevrolet responded

MICKEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 28, 2024

Always great service. Friendliness. Have recommended many friends to go to Shottenkirk Kia in Quincy. More

by jismngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
March 27, 2024

As always in and out. Everybody very helpful . I'm very pleased and will be back. More

by Frankiewand1940@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
March 20, 2024

Trusted great people very friendly Clean waiting rooms. When service is done I feel it has been done right. Very fast with job at hand. Car is always cleaner than when I bring it in. More

by SCARROLL551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Job
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Mar 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 19, 2024

Seemed to take a long time. (A lot longer than it takes at KIA for my other car). It was almost an hour. Good service though. Comfortable waiting room. Workers very friendly and More

by KHIRNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Shottenkirk Chevrolet responded

KHIRNER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

Helpful
March 06, 2024

Michael F and Kenny E were great to work with. We hope to continue our business with Shottenkirk in the future. More

by STEVEN OHEARN
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Shottenkirk Chevrolet responded

STEVEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

Helpful
February 27, 2024

Good to deal with, not pushy, and willing to work with you. Customer comes first here. More

by KENGLAND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Shottenkirk Chevrolet responded

KEN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
February 23, 2024

Last two oil changes my fluids weren't topped off. I called about this, they apologize. This last time, same thing More

by juhow56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Arens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chevrolet

Helpful
February 10, 2024

My sales person Jake was awesome! He is so knowledgeable about cars and answered all my questions. More

by BETHVOGEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Feb 12, 2024 -

Shottenkirk Chevrolet responded

BETH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

Helpful
February 05, 2024

great work and effiencent friendly I will go back again when I need something fixed More

by knmsr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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