
Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Cassandra was very helpful. She explained what was going to happen and kept me updated on repair. I have worked with Cassandra before she is my “go to person”! She explained what was going to happen and kept me updated on repair. I have worked with Cassandra before she is my “go to person”! More
Great customer experience; Jeff Kingsley had a great personality, very professional, great communication, enthusiasm and kindness! personality, very professional, great communication, enthusiasm and kindness! More
I always have excellent service at Shottenkirk CDJR Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. More
No wait for service. Service tech was more than helpful and salesman were nice and very informative. Service tech was more than helpful and salesman were nice and very informative. More
I brought them my 22 Jeep Wrangler for a coolant leak issue, No visual signs, only proof that if I fill this morning and drive when I check the next morning it is at the "add" line. They kept for a week issue, No visual signs, only proof that if I fill this morning and drive when I check the next morning it is at the "add" line. They kept for a week and said they could fibd nothing, just keep an eye on it and report back. That weekend after a drive I would allow to cool then check level. Every time I took timestamped photo and the following Monday I was back at the shop. Lead mechanic came out, we talked and he said it sounded like a thermostat issue, as it had also overheated twice presiding the first visit. They replace Tuesday and I drove to work that evening, 80 miles total. Next morning, first thing, I checked coolant. Again, at the add line. Reported this to service advisor. His response, Your engine has a turbo so coolant level fluctuating is normal. Don't worry about it. So, your telling me to ignore coolant being at the add level and just keep driving? YES. What kind of service department would tell a customer, ignore those fluid level indicators we put there, they mean nothing. Just keep driving, nothing to worry about. More
Jeff treated me right, I give him a 10 out of 10 for a great job. My truck is running great. Thanks Brian L Sandefur great job. My truck is running great. Thanks Brian L Sandefur More
Great dealership to work with. Super easy during the entire transaction. No pressure. They made a deal work and I felt appreciated. Super easy during the entire transaction. No pressure. They made a deal work and I felt appreciated. More
I have bought many vehicles from Dealers in my 70 years of existence and dealt with many Service Depts. and making a long long story short all I can say is this was by far the most pleasant experience I ha of existence and dealt with many Service Depts. and making a long long story short all I can say is this was by far the most pleasant experience I have ever had with a service dept , Lacey was my service wrighter and she was allways on it kept me informed of everything that was going on with my truck that another dealer in Vegas had totally messed up on , I now have my truck back and it runs better than ever , So Thank You Lacey and Bret for everything More
We have purchased 3 vehicles from Shottenkirk Prosper. They have varied from new to used. Regardless we were treated well each time. I will say the most recent visit was one of the best car purchasing exp They have varied from new to used. Regardless we were treated well each time. I will say the most recent visit was one of the best car purchasing experiences we’ve ever had. Our sale person (Mr. Saint Louis) was phenomenal. He listened to our needs for the first car for our daughter. He also suggested a feature we hadn’t considered. Thanks to him we found the perfect jeep for her. You can tell he’s a father and the way he looked out for our daughter shows that. We cannot recommend this dealership enough. Financing was always easy and Li greets us by name every time we go there. More