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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.4
2,006 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 2,006 reviews

September 12, 2025

Cassie was very helpful in the service department. She even checked with me the next day to make sure I was satisfied. More

by fredg500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Bruening
Sep 12, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your positive review, Fred! We're glad to hear that Cassie provided you with great service and followed up to ensure your satisfaction. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to deliver excellent customer care. We hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

September 12, 2025

Cassandra was very helpful. She explained what was going to happen and kept me updated on repair. I have worked with Cassandra before she is my “go to person”! More

by Dana.Rosman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Bruening
Sep 13, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 06, 2025

Great customer experience; Jeff Kingsley had a great personality, very professional, great communication, enthusiasm and kindness! More

by pamelamcclair
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 05, 2025

I always have excellent service at Shottenkirk CDJR Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. More

by h.eri89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 05, 2025

No wait for service. Service tech was more than helpful and salesman were nice and very informative. More

by Samiam113015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Chikonyora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re pleased to hear that you experienced no wait for service and that our team was helpful and informative. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

September 04, 2025

I brought them my 22 Jeep Wrangler for a coolant leak issue, No visual signs, only proof that if I fill this morning and drive when I check the next morning it is at the "add" line. They kept for a week More

by Christx0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
Sep 05, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience. We understand your concerns about the coolant issue in your Jeep and the uncertainty it has caused while driving. At Shottenkirk Chrysler Dodge Jeep Ram Prosper, we aim to provide clear explanations and guidance regarding these technical details, and your feedback helps us understand the importance of communicating this effectively. If you'd like to discuss your vehicle further, please feel free to reach out to us directly. Your concerns are taken seriously. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

Sep 05, 2025 -

Christx0277 responded

I have discussed this issue with the service advisor till I’m blue in the face. While they continue to say “checking the coolant and it showing “add” is completely normal, no need to add more” is a very dangerous statement to make to a customer. As I have this entire conversation with them via text they can not deny it. I even asked “ WHEN it over heats you will pay to have towed directly to your shop and provide a loaner at that time” they responded with “sure”. And they know it has already over heated twice, because it was low on coolant. I’ll be taking it to a competent shop to have the repair done. But this place should just shut their service department down till they can get ppl with some common since in there. To tell a customer coolant going from full to add indicator in less than 100 miles, consistently, is not something you should tell a consumer is normal! Fluctuations are normal, I agree. But, within “good” zone on the dipstick. That’s na no brainer. Owners needing anything more than an oil change should drive a little further to Frisco or Denton. Not worth the risk to your investment taking here.

August 29, 2025

Jeff treated me right, I give him a 10 out of 10 for a great job. My truck is running great. Thanks Brian L Sandefur More

by Brian Sandefur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chrysler Dodge Jeep Ram Prosper. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 20, 2025

Great dealership to work with. Super easy during the entire transaction. No pressure. They made a deal work and I felt appreciated. More

by sharlowB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 17, 2025

I have bought many vehicles from Dealers in my 70 years of existence and dealt with many Service Depts. and making a long long story short all I can say is this was by far the most pleasant experience I ha More

by duallytim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Aug 18, 2025 -

duallytim responded

Great Service Dept

August 15, 2025

We have purchased 3 vehicles from Shottenkirk Prosper. They have varied from new to used. Regardless we were treated well each time. I will say the most recent visit was one of the best car purchasing exp More

by Summer_richoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. St. Louis
Aug 16, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your wonderful review, Summer! We truly appreciate your continued trust in Shottenkirk Prosper Chrysler Dodge Jeep Ram and we're thrilled to hear that your recent car purchasing experience was one of your best yet. It’s fantastic to know that Mr. Saint Louis was able to meet your needs and help you find the perfect Jeep for your daughter. We’re also glad that Li's friendly demeanor made your visits enjoyable. We look forward to seeing you again and hope you enjoy your new vehicle! Don't hesitate to share your experiences with others! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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