Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,066 Reviews

1,066 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
July 16, 2024

My experience with Shottenkirk Chrysler Dodge was outstanding, Rob Thurber was great and very responsive, he took care of everything I asked and I couldn't be happier with the final result. More

by Thiago.Costa
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rob Thurber, Bryce Nightengale
Report | Print
Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your outstanding experience with us! We're thrilled to hear that Rob provided excellent service and took care of all your needs. We appreciate your kind words and look forward to assisting you again in the future. Drive safely and enjoy your new vehicle! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 16, 2024

Service Advisor Jeff was fantastic to work with, Great communication throughout the process. Would recommend for sure More

by rich76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words and 5-star review of Shottenkirk Prosper Chrysler Dodge Jeep Ram! We're delighted to hear that Jeff provided excellent communication during your visit. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 16, 2024

No oil change sticker. And did not reset the oil odometer in the car. Won’t be back. More

by CHANCE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Blackwood
Report | Print
Jul 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your feedback. We understand your concerns regarding the oil change sticker and odometer reset. Please contact Shottenkirk Prosper Chrysler Dodge Jeep Ram directly so we can address this issue and improve your experience. We value your feedback and hope to have the chance to regain your trust in our service department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 16, 2024

Brought my Grand Cherokee in for AC repair under warranty and Jeff was excellent to work with. Extremely communicative - actually helped me get reimbursed for Uber rides while my car was being serviced. Hi More

by Suzelaforgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram and for the fantastic 5-star review! We're thrilled to hear that Jeff, Jordyn, and Terry provided exceptional service during your Grand Cherokee's AC repair. Our team aims to go above and beyond, and we're delighted that you had a great experience with us. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 13, 2024

My advisor Jeff Kingsley is always helpful and he takes care of my vehicle. He always arrange shuttle service. More

by polaprasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram! We're delighted to hear about your positive experience with Jeff. We appreciate your kind words and your trust in us. We look forward to assisting you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 12, 2024

I always bring my car here to be serviced with confidence. I have never experienced any issues. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you, Jesse, for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram for your car service needs! We are delighted to hear about your positive experiences and are grateful for your trust in us. We appreciate your loyalty and look forward to providing you with continued excellent service in the future. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 12, 2024

Lacey was awesome and service was done in a timely manner. Lacey made me aware of items I needed to do based on the manual More

by flowersflooring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram and for the 5-star review! We are delighted to hear that Lacey provided you with awesome service and ensured that your vehicle was serviced promptly. We appreciate your feedback and look forward to assisting you with any future needs. Drive safely! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 11, 2024

Awesome service. Cody was great at getting me back on the road. He is my ho to for service More

by trish.cornwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Jul 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you, Trish! We are thrilled to hear about your positive experience with us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Cody will be delighted to know he made a difference for you. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 11, 2024

Beautiful dealership great location, great customer service, fast service, I will definitely recommend this dealership to my family and friends. More

by mr.charles1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Lamar
Report | Print
Jul 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram. We are thrilled to hear about your positive experience with our dealership! It's fantastic to know that you found our location and customer service to be outstanding. We appreciate your recommendation and look forward to serving you, your family, and friends in the future. Drive safely! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 11, 2024

Jeff Kingsley helped me and my car was ready in exactly the amount that he stated. Having this kind of confidence in a Service Department puts your mind at ease and reduces the stress level. That you go t More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you, Jesse, for sharing your positive experience with us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We are thrilled to hear that Jeff provided you with such excellent service and that your car was ready as promised. It's great to know that our team could put your mind at ease during a stressful time. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

1
...
12
13
14
...
107