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Shottenkirk Desert Lexus

Cathedral City, CA

4.9
453 Reviews
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67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 453 reviews

September 12, 2026

Customer service is of the highest quality with the Lexus dealership shottenkirk, located in the Couchella Valley area of Southern California. More

by kellerscleancars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
Sep 12, 2026 -

Shottenkirk Desert Lexus responded

Hearing that you found our customer care outstanding means a lot to our service team. We’re glad the service on your Lexus ES 350 met your expectations. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 12, 2026

Great service! I'm impressed!! Andrik Garcia helped me get my car checked in, he is every professional greeted with a smile. He did all paperwork quick and explaine More

by julievazquez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik Garcia
Sep 12, 2026 -

Shottenkirk Desert Lexus responded

Knowing that our team’s thorough service on your Lexus ES 350, including quick check-in, clear explanations, a loaner car, in-depth warranty research and timely updates, exceeded your expectations is rewarding. Your kind words and five-star rating mean a great deal to our service team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 11, 2026

Have had an exceptional experience every time I have my car serviced. Very helpful and thorough. Would highly recommend!. More

by sportstud5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Shottenkirk Desert Lexus responded

We’re glad every service visit for your Lexus NX 350h has been exceptional. Hearing that our team was helpful and thorough means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 09, 2026

Professional team from sales to finance. . Very courteous and considerate. Hard negotiators also very fair. More

by lloydo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Katemeh Katemeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Soriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Menjivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Leskoviansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Angulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Shottenkirk Desert Lexus responded

Knowing the purchase of your new ES 350e felt considerate and fair is rewarding for our team. Your praise of our team’s professionalism and courteous negotiation means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 06, 2026

This is the best dealership with which I have ever worked. They are honest, thorough and have my best interests in mind. More

by charles.r.mankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Shottenkirk Desert Lexus responded

Hearing that you found our service honest and thorough means a lot to our team. We’re committed to always keeping your best interests in mind for your Lexus RZ 450e. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 02, 2026

Adrian was contacted and we arranged to have my car towed to the dealer. He had a loaner car available for me. Then called when it was fixed and ready for pick up. Pretty seamless operation. More

by Norwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Colon - service - 5 stars
Sep 02, 2026 -

Shottenkirk Desert Lexus responded

Efficient coordination is at the heart of how our service department operates. Knowing that arranging towing, providing a loaner car, and keeping you informed made the service on your Lexus ES 350 feel seamless is rewarding. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 28, 2026

Personal service. Ask for and use my name. Hand shake at end that isn’t done much anymore. More

by Awhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik
Aug 28, 2026 -

Shottenkirk Desert Lexus responded

We're glad our service team could offer personal attention during your RX 350h’s service, welcoming you by name and ending with a handshake. Hearing that these touches stood out to you makes our day. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 25, 2026

Purchasing my 2024 Lexus ES 300h from Shottenkirk Desert Lexus was such a good experience in every way possible! I was so excited when I saw the Lexus I was purchasing, in person. What a wonderful f More

by csmith5854
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Ramses Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Angulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Shottenkirk Desert Lexus responded

Your praise for our showroom’s calm and serene ambiance is wonderful to read. Our team is pleased we could make the purchase of your 2024 Lexus ES 300h straightforward and effortless. Sean, Axel, Ari and Mo send their thanks for letting us help you find your perfect match. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 23, 2026

The whole buying experience was smooth. Fernanda was a perfect sales person for us. The dealership is pleasing to the eye, comfortable and showcases the beautiful cars. More

by Shutch49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Angulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernanda Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Shottenkirk Desert Lexus responded

Your new Lexus NX 350h is in great hands, and we’re delighted the buying process felt smooth. Fernanda was thrilled to assist you from start to finish. Knowing our showroom made you comfortable and showcased our cars well means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 18, 2026

Everyone at Desert Lexus was amazing. They made the process so easy and enjoyable, I cant recommend them enough. Fausto was patient and so helpful and Deanna was amazing with getting me More

by lillym24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanna Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fausto
Aug 18, 2026 -

Shottenkirk Desert Lexus responded

Knowing that the process felt so easy and enjoyable means a lot to our team. It’s rewarding to know Deanna could get you the numbers you needed and that Mo offered wonderful support. Congratulations on your new Lexus IS 350, and enjoy every mile! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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