Deanna Cross
Deanna Cross at Shottenkirk Desert Lexus

Deanna Cross

Floor Manager

Shottenkirk Desert Lexus

67855 East Palm Canyon Drive
Cathedral City, CA 92234

4.9
10 Reviews
4.9

10 Reviews

Write a Review

10 Reviews of Deanna Cross

August 23, 2026

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The whole buying experience was smooth. Fernanda was a perfect sales person for us. The dealership is pleasing to the eye, comfortable and showcases the beautiful cars. More

by Shutch49
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Recommend Dealer
Yes
Aug 23, 2026

Shottenkirk Desert Lexus responded

Your new Lexus NX 350h is in great hands, and we’re delighted the buying process felt smooth. Fernanda was thrilled to assist you from start to finish. Knowing our showroom made you comfortable and showcased our cars well means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 18, 2026

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Everyone at Desert Lexus was amazing. They made the process so easy and enjoyable, I cant recommend them enough. Fausto was patient and so helpful and Deanna was amazing with getting me More

by lillym24
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mo Attia , Fausto

Aug 18, 2026

Shottenkirk Desert Lexus responded

Knowing that the process felt so easy and enjoyable means a lot to our team. It’s rewarding to know Deanna could get you the numbers you needed and that Mo offered wonderful support. Congratulations on your new Lexus IS 350, and enjoy every mile! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 20, 2026

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Very efficient, service reps are knowledgeable and the service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years! More

by tgarrott2
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Reyes

May 20, 2026

Shottenkirk Desert Lexus responded

We appreciate your loyalty across 10 Lexus vehicles and your trust in our service for your ES 350. It’s wonderful to know our knowledgeable and efficient reps consistently provide the quality care you expect. Thank you for continuing to choose us for your Lexus service. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 18, 2026

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From beginning to end, smooth, transparent and easy. Team was friendly and helpful when I walked onto the lot. More

by rogerv.swift
Sales Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Shottenkirk Desert Lexus responded

It’s wonderful to hear that purchasing your Lexus NX 350h was smooth, transparent, and easy. Our team is pleased to have made you feel welcome and supported when you walked onto the lot. We look forward to helping with any future needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 30, 2026

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Great to deal with. Very accommodating and always terrific service. Seventh vehicle leased and will return! More

by Bobbie
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Recommend Dealer
Yes

Other Employees Tagged: Tony Spiel, Ari Angulo

Mar 30, 2026

Shottenkirk Desert Lexus responded

Thank you for choosing us again and congratulations on your new Lexus TX 350. We appreciate your loyalty and are glad our team could be accommodating and provide terrific service. We look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 03, 2026

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Smooth from beginning to end thanks for the great work , Johnny and Antonio and Pepe are the best More

by solishsc
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

Shottenkirk Desert Lexus responded

It’s wonderful that Johnny and our team delivered such smooth service on your Lexus LS 430. Thank you for recognizing their efforts, and we look forward to supporting your vehicle again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 02, 2026

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Dealing with Shottenkirk Desert Lexus was one of the best ever car purchasing experiences from the initial decision to consider getting a different vehicle …to delivering the vehicle to my residence ….. they More

by Becky
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Recommend Dealer
Yes

Other Employees Tagged: Robert Knowles

Mar 02, 2026

Shottenkirk Desert Lexus responded

Thank you for sharing your experience. We’re delighted our team tailored the process to your needs and arranged timely delivery of your Lexus RX 350. Your recommendation means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 13, 2026

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The sales pressure was not excessive and the sales girl was very nice and the entire staff was nice. More

by lestervan
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Recommend Dealer
Yes
Feb 13, 2026

Shottenkirk Desert Lexus responded

We’re glad to hear our team kept things comfortable and friendly. Thank you for trusting us with your used Mercedes-Benz GLC 300 purchase. Enjoy every drive! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 09, 2026

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Best dealership in the valley the people that work there are fantastic always make me smile and love my vehicle More

by Dominica
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Recommend Dealer
Yes
Feb 09, 2026

Shottenkirk Desert Lexus responded

Your kind words about our team’s friendly service and how much you enjoy your Honda made our day. We look forward to keeping you smiling on every visit. Thank you, Deanna

January 22, 2026

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Advisors - cameron safely, scott farnsworth, christian rivera were all very helpful and knowledgeable since we started having car service in tis lexus dealership. More

by man-ram
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Recommend Dealer
Yes

Other Employees Tagged: Axel Ramses Perez, Ari Angulo

Jan 22, 2026

Shottenkirk Desert Lexus responded

Thanks for your feedback on your recent visit to Shottenkirk Desert Lexus. It's great to hear that we were able to assist you and that you had such a positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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