Deanna Cross
Deanna Cross at Shottenkirk Desert Lexus

Deanna Cross

Floor Manager

Shottenkirk Desert Lexus

67855 East Palm Canyon Drive
Cathedral City, CA 92234

4.9
13 Reviews
4.9

13 Reviews

Write a Review

13 Reviews of Deanna Cross

October 28, 2026

Dealership Rating
Employee Rating

Employees were friendly and made it an easy and quick process to buy my first car. More

by skymanscooter27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari Angulo, Fernanda Rojas

Oct 28, 2026

Shottenkirk Desert Lexus responded

Congratulations on purchasing your first car, a Volkswagen Jetta! We're glad you found our team welcoming and the purchase straightforward and efficient. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 09, 2026

Dealership Rating
Employee Rating

Professional team from sales to finance. . Very courteous and considerate. Hard negotiators also very fair. More

by lloydo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

Shottenkirk Desert Lexus responded

Knowing the purchase of your new ES 350e felt considerate and fair is rewarding for our team. Your praise of our team’s professionalism and courteous negotiation means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 06, 2026

Dealership Rating
Employee Rating

This is the best dealership with which I have ever worked. They are honest, thorough and have my best interests in mind. More

by charles.r.mankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

Shottenkirk Desert Lexus responded

Hearing that you found our service honest and thorough means a lot to our team. We’re committed to always keeping your best interests in mind for your Lexus RZ 450e. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 23, 2026

Dealership Rating
Employee Rating

The whole buying experience was smooth. Fernanda was a perfect sales person for us. The dealership is pleasing to the eye, comfortable and showcases the beautiful cars. More

by Shutch49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2026

Shottenkirk Desert Lexus responded

Your new Lexus NX 350h is in great hands, and we’re delighted the buying process felt smooth. Fernanda was thrilled to assist you from start to finish. Knowing our showroom made you comfortable and showcased our cars well means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 18, 2026

Dealership Rating
Employee Rating

Everyone at Desert Lexus was amazing. They made the process so easy and enjoyable, I cant recommend them enough. Fausto was patient and so helpful and Deanna was amazing with getting me More

by lillym24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Attia , Fausto

Aug 18, 2026

Shottenkirk Desert Lexus responded

Knowing that the process felt so easy and enjoyable means a lot to our team. It’s rewarding to know Deanna could get you the numbers you needed and that Mo offered wonderful support. Congratulations on your new Lexus IS 350, and enjoy every mile! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 20, 2026

Dealership Rating
Employee Rating

Very efficient, service reps are knowledgeable and the service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years! More

by tgarrott2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Reyes

May 20, 2026

Shottenkirk Desert Lexus responded

We appreciate your loyalty across 10 Lexus vehicles and your trust in our service for your ES 350. It’s wonderful to know our knowledgeable and efficient reps consistently provide the quality care you expect. Thank you for continuing to choose us for your Lexus service. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 18, 2026

Dealership Rating
Employee Rating

From beginning to end, smooth, transparent and easy. Team was friendly and helpful when I walked onto the lot. More

by rogerv.swift
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Shottenkirk Desert Lexus responded

It’s wonderful to hear that purchasing your Lexus NX 350h was smooth, transparent, and easy. Our team is pleased to have made you feel welcome and supported when you walked onto the lot. We look forward to helping with any future needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 30, 2026

Dealership Rating
Employee Rating

Great to deal with. Very accommodating and always terrific service. Seventh vehicle leased and will return! More

by Bobbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Spiel, Ari Angulo

Mar 30, 2026

Shottenkirk Desert Lexus responded

Thank you for choosing us again and congratulations on your new Lexus TX 350. We appreciate your loyalty and are glad our team could be accommodating and provide terrific service. We look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 03, 2026

Dealership Rating
Employee Rating

Smooth from beginning to end thanks for the great work , Johnny and Antonio and Pepe are the best More

by solishsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Shottenkirk Desert Lexus responded

It’s wonderful that Johnny and our team delivered such smooth service on your Lexus LS 430. Thank you for recognizing their efforts, and we look forward to supporting your vehicle again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 02, 2026

Dealership Rating
Employee Rating

Dealing with Shottenkirk Desert Lexus was one of the best ever car purchasing experiences from the initial decision to consider getting a different vehicle …to delivering the vehicle to my residence ….. they More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Knowles

Mar 02, 2026

Shottenkirk Desert Lexus responded

Thank you for sharing your experience. We’re delighted our team tailored the process to your needs and arranged timely delivery of your Lexus RX 350. Your recommendation means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

1

Dealership Inventory (215 Vehicles)

used 2025 Lexus IS 500 car, priced at $75,117
2025 Lexus IS 500
used
Ultrasonic Blue 2.0 exterior
Automatic
Rear-wheel Drive
used 2026 Toyota Crown car
2026 Toyota Crown
used
Heavy Metal exterior
CVT
All-wheel Drive
used 2016 Lexus GS 350 car
2016 Lexus GS 350
used
White Pearl exterior
Automatic
Rear-wheel Drive
new 2026 Lexus NX 350h car, priced at $51,316
2026 Lexus NX 350h
new
Green Pearl exterior
CVT
All-wheel Drive
used 2014 Lexus RX 350 car, priced at $18,217
2014 Lexus RX 350
used
Starfire Pearl exterior
Automatic
Front-wheel Drive
used 2022 Volvo XC60 car, priced at $26,517
2022 Volvo XC60
used
Onyx Black Metallic exterior
Unknown
Front-wheel Drive