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Shottenkirk Desert Lexus

Cathedral City, CA

4.9
438 Reviews
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67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 438 reviews

June 23, 2026

Adrian was very helpful. I enjoyed the service I received. I do appreciate my SUV being watched l. Thank you. More

by efperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 23, 2026 -

Shottenkirk Desert Lexus responded

We appreciate your positive feedback on the service for your Lexus GX 460. We’re glad you felt confident knowing your SUV was monitored throughout its visit. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 22, 2026

I recently purchased a 2023 Lexus RX 350, and I couldn’t be happier with my experience! From start to finish, the team at Lexus made the entire process easy, enjoyable, and stress-free. Everyone was prof More

by Zoila702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to hear that your experience buying your used 2023 Lexus RX 350 was smooth and enjoyable. Our team enjoyed guiding you through each step without any pressure. Thank you for recommending us, and enjoy the luxury and comfort of your RX 350! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 22, 2026

I brought my car in for a routine first service check and had a great experience. They were friendly and efficient. I will continue to bring the car back for any future service needs. More

by Bankruptcyguy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting us with your Lexus ES 350’s first service. We’re pleased our team could provide friendly, efficient care. We look forward to supporting your future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 19, 2026

I went there for 50,000 mile service on my 2020 ES 350 and my service advisor was Christian, I have been helped by Christian and each time it’s the same excellent service that I receive when I go to your More

by Chaplainsundeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 20, 2026 -

Shottenkirk Desert Lexus responded

It’s fantastic to hear your Lexus ES 350 received such thorough care during its 50,000-mile service and came back looking detailed. We’re glad our service advisor provided clear explanations and expert support. Thank you for recommending us to your friends. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 19, 2026

Excellent service and accommodation and attitude Recommend the wonderful car Appreciate the price and trade in value and loan More

by r Himelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jun 19, 2026 -

r Himelman responded

As above

Jun 21, 2026 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 12, 2026

Service rep makes the dealership. And Andrik was the best. Very knowledgeable, helpful and courteous. More

by tmdebacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik Garcia
Jun 12, 2026 -

Shottenkirk Desert Lexus responded

Thank you for the five-star review. We’re glad our service team was knowledgeable, courteous, and helpful while working on your RX 350L. We look forward to supporting your Lexus needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 09, 2026

Prompt, professional and addressed all issues. Keep up the fine work! Andrik Garcia is a outstanding and a super Service advisor! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik Garcia
Jun 09, 2026 -

Shottenkirk Desert Lexus responded

Thank you for recognizing the prompt, professional service on your Lexus IS 350C. Our team is pleased to have addressed all your concerns. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 07, 2026

The service I recieved was top notch. Anrick was pleasant and professional. He was very informative, which assisted me in making some important decisions.. I greatly appreciate the use of More

by nmvbgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anrick 5 stars
Jun 07, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your positive feedback about our service team. We’re glad the loaner vehicle and detailing helped you with your Lexus and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 07, 2026

Drop off my car even though I don’t have appointment the agent was really nice and finished my car in no time. More

by Vfmitchell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Shottenkirk Desert Lexus responded

Thank you for bringing your Lexus to us without an appointment. We’re glad Johnny provided friendly service and got you back on the road swiftly. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 06, 2026

Jonnny Reyes in service was amazing. Honest and reliable. Alejando the service te k took time to understand all our needs and attend to every detail. More

by Ccmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Shottenkirk Desert Lexus responded

Thank you! Johnny, Alejandro, and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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