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Shottenkirk Desert Lexus

Cathedral City, CA

Overview
Reviews
Vehicles
4.9
413 Reviews
Call Dealership (760) 321-5750
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67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 413 reviews

May 15, 2026

Service department goes above and beyond to make sure all needs are met. Thank you Andrik, excellent customer service More

by olson4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik Garcia
Report | Print
May 15, 2026 -

Shottenkirk Desert Lexus responded

Thank you for recognizing our service department’s efforts on your Lexus ES 350. We’re delighted we could meet your needs and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 14, 2026

Andrik addressed my concerns and was very professional. The wait time was less than I was told it would be. More

by sagedamazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik Garcia
Report | Print
May 14, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your experience with your Lexus RX 350h service. We’re glad your concerns were handled professionally and that your visit was quicker than anticipated. We look forward to assisting with any future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 14, 2026

I wish every vendor or business I know and work with would have the high ethical, friendly attitude and the approach to provide all the answers to my questions on the spot or make a scheduled meeting to More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rivera
Report | Print
May 14, 2026 -

Shottenkirk Desert Lexus responded

We’re thrilled that our ethical, friendly approach and timely answers have met your expectations. Thank you for trusting us with your RX 450h+ and we look forward to supporting you in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 14, 2026

Always responsive and attentive. Feel I get excellent service each and every visit. They are my dealership of choice More

by cblairtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua A.
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May 14, 2026 -

Shottenkirk Desert Lexus responded

Thanks for noting our team’s responsiveness and attentiveness each time you visit. We’re pleased to hear your Lexus GX 550 always receives quality service. We appreciate being your dealership of choice. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 13, 2026

Fast and easy. In and out in no time. Thanks Greg Dominguez and the rest of the staff that help out More

by TerriCalderon
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dominguez, Andy Soriano, Mo Attia
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May 13, 2026 -

Shottenkirk Desert Lexus responded

We appreciate your feedback about Greg and the rest of the team. It’s wonderful to hear that picking up your new Lexus IS 350 was quick and easy. If you have any questions or need assistance as you enjoy your vehicle, just let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 11, 2026

Awesome dealership. They go out of there way to help you. Just bought a new car. Thanks to all the people. More

by cruse1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Ramses Perez, Erik Bautista, Mindy Menjivar, Tony Spiel, Julie Leskoviansky
Report | Print
May 11, 2026 -

Shottenkirk Desert Lexus responded

What a pleasure to help you choose your new Lexus IS 350. Axel and Mindy went above and beyond to make the process seamless. Thank you for sharing your experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 08, 2026

Service is exceptional. Cristian is wonderful to work with and always keeps my best interest in mind. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Rivera, Johnny Reyes
Report | Print
May 08, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to know you were so satisfied with our service. We’re pleased our team kept your best interest in mind when working on your Lexus. We look forward to seeing you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 06, 2026

Andrik was top notch, and the car was done exactly when he said very happy More

by Dbvoris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik Garcia, Johnny Reyes
Report | Print
May 06, 2026 -

Shottenkirk Desert Lexus responded

Thank you for the 5-star review. It’s great to hear our staff delivered top-notch service and completed your Lexus exactly when promised. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 04, 2026

Team work is excellent. All concerns resolved satisfactorily. Johnny has taken care of me since I purchased my car. Always a 5 More

by cyoshi3280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
May 04, 2026 -

Shottenkirk Desert Lexus responded

We’re delighted to know our teamwork resolved your concerns promptly. Johnny is grateful to have supported you since your Lexus ES 300 purchase and appreciates your five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 01, 2026

Great service with great service staff It was great waiting room wth clean area and coffee More

by bijanoci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
Report | Print
May 02, 2026 -

Shottenkirk Desert Lexus responded

We’re delighted our service team met your expectations and that you enjoyed the clean waiting area and coffee. Thank you for entrusting your Lexus ES 300h to us. We look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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