Shottenkirk Ford Granbury - Service Center

Great job as always! Especially since your internet was down and out of your control. While I never visually or audibly spoke with Melissa there were plenty who acknowled Especially since your internet was down and out of your control. While I never visually or audibly spoke with Melissa there were plenty who acknowledged me, helped keep me informed and got me serviced in a timely manner. More

Friendly and quick brake job. Thanks for the ride back to my house in Granbury. Thanks for the ride back to my house in Granbury. More

Went in w/o an appointment. Was greeted nicely and they took my vehicle in and made repairs in a timely manner at a decent price. Was greeted nicely and they took my vehicle in and made repairs in a timely manner at a decent price. More

Friendly helpful employees. Convenient location. Was able to make an appointment sooner than other dealerships and they even came and picked up my car and brought it back to me. Convenient location. Was able to make an appointment sooner than other dealerships and they even came and picked up my car and brought it back to me. Very happy with my service. More

Matt in service was very helpful and kept me informed throughout the process. They were able to take me home and deliver the car to me when it was done. Everyone was very friendly. throughout the process. They were able to take me home and deliver the car to me when it was done. Everyone was very friendly. More

Kristen was the absolute best! She came to my work and fixed the recalls. She was so attentive and even talked about all of your services your offer! It’s the first good experience She came to my work and fixed the recalls. She was so attentive and even talked about all of your services your offer! It’s the first good experience with Shottenkirk I have had! More

Everyone at the dealership was very courteous and knowledgeable. The valet service was especially convenient - brought me home while the Explorer was being worked on and then delivered it to my house knowledgeable. The valet service was especially convenient - brought me home while the Explorer was being worked on and then delivered it to my house that afternoon. More

The dealer was prompt, friendly, professional and courteous. The price was as fair and the work was completed within one hour while I waited. courteous. The price was as fair and the work was completed within one hour while I waited. More

Friendly fast service, thanks Matt got me in quickly and was very helpful to me. was very helpful to me. More

Really appreciate the hospitality and support this store has a great service department will be back has a great service department will be back More