Shottenkirk Ford Granbury - Service Center

Another good overall service experience at Shottenkirk Ford Granbury Service Dept, thanks to Service Rep Matthew (Matt) & Team. Ford Granbury Service Dept, thanks to Service Rep Matthew (Matt) & Team. More

Had friendly service. I would recommend going here. They had good communication throughout the process. I would recommend going here. They had good communication throughout the process. More

Terrible communications from service department. Don’t know who Katie is. Couldn’t even put air in the tires to clear the low pressure alert before returning it after over 2 weeks. Don’t know who Katie is. Couldn’t even put air in the tires to clear the low pressure alert before returning it after over 2 weeks. More

Our S U V returned after not that great a detail on back & windows areas. & windows areas. More

They listened to my concerns. Great communication and they were able to get my car fixed in a timely manner. Great communication and they were able to get my car fixed in a timely manner. More

Came in to the dealership with an almost 30-year-old Honda and was treated like I bought a brand new car from them. The service department was amazing!!! I will be returning with all of my vehicles Honda and was treated like I bought a brand new car from them. The service department was amazing!!! I will be returning with all of my vehicles More

I went for service to have my horn replaced. It was covered under my warranty and they had me out in no time. The service department was professional and courteous, as it has been every time I'v It was covered under my warranty and they had me out in no time. The service department was professional and courteous, as it has been every time I've visited. More

Great job as always! Especially since your internet was down and out of your control. While I never visually or audibly spoke with Melissa there were plenty who acknowled Especially since your internet was down and out of your control. While I never visually or audibly spoke with Melissa there were plenty who acknowledged me, helped keep me informed and got me serviced in a timely manner. More

Friendly and quick brake job. Thanks for the ride back to my house in Granbury. Thanks for the ride back to my house in Granbury. More

Went in w/o an appointment. Was greeted nicely and they took my vehicle in and made repairs in a timely manner at a decent price. Was greeted nicely and they took my vehicle in and made repairs in a timely manner at a decent price. More