Shottenkirk Ford Jasper

Great customer service with friendly staff. No hassles or long wait. Always easy to be seen. No hassles or long wait. Always easy to be seen. More

My experience was good with the staff of Shottenkirk Ford Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not ret Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not returned. If the loss of gas mileage was over a long period of time I could understand it needing a tune up which is what they told me; but the loss of gas mileage was over a few days. The problem is still persisting but after 3 visits back to service and the issue is not resolved; why bring it back? They obviously can not find the problem. I’m not saying I won’t go back to that dealership but waiting for some major issue to occur before bringing it back, Maybe then they will be able to find the problem. I am a service technician and collision tech. I know how hard it is to find issues but I never just feed a line to a customer just to get them out of my way. I continue until I find tue issues. Even if it takes more time than I’m being paid. More

Taylor understood all of our concerns, made some small adjustments to our truck bed on his own that we asked for, and did extra research on tires for us. I think Taylor is a terrific addition to your ser adjustments to our truck bed on his own that we asked for, and did extra research on tires for us. I think Taylor is a terrific addition to your service team. More

The best purchase experience to date! Rick and Austin worked with us on trading in our SUV for a pickup. They gave me top dollar for my trade in and helped us get into the best vehicle Rick and Austin worked with us on trading in our SUV for a pickup. They gave me top dollar for my trade in and helped us get into the best vehicle for our needs. Our First Truck! they even helped orchestrate the install of essential add-ons as part of our loan. Finance department helped get us the best interest rate possible. We walked away with a great truck and Lower payments! More

Amazing place awesome people super fast and helpful very knowledgeable easy purchase and comfortable happy knowledgeable easy purchase and comfortable happy More

Even though my truck is out of warranty I still prefer using the Ford dealer for my services and maintenance. The staff is friendly and honest. using the Ford dealer for my services and maintenance. The staff is friendly and honest. More

Great dealer and sales people. Everything was fast and easy. Great selection. Good price and service Everything was fast and easy. Great selection. Good price and service More

The service department was quick, efficient and honest. Kara was excellent at keeping me informed and I was in and out super fast! Kara was excellent at keeping me informed and I was in and out super fast! More

Always courteous and timely service. Service advisers are efficient and honest. I trust them to fix the problem and not try to upsell me. Service advisers are efficient and honest. I trust them to fix the problem and not try to upsell me. More

I had a wonderful experience at this dealership The staff does a great job Thank you does a great job Thank you More